About us

Work Train Fight is a small business in New York, NY. We are professional, customer-centric and fast-paced.

Our work environment includes:

• Casual work attire
• Safe work environment
• Lively atmosphere

Front Desk Agent

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and direct them to the appropriate department or staff member
- Provide a high level of customer service to members, prospective members, trainers and guests
- Confidence presenting and selling all products and services
- Handle guest complaints or concerns with patience and professionalism
- Process guest check-ins accurately and efficiently
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed

Experience:

- Previous experience in customer service or hospitality preferred
- Strong communication skills, both verbal and written
- Proficient in using phone systems, computer software and using the Mindbody Software
- Excellent organizational and multitasking abilities
- Ability to remain calm under pressure and handle difficult situations with tact

To apply, please submit your resume along with a cover letter detailing your relevant experience.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift

Experience:

• Front desk: 2 years (Preferred)

Work Location: In person