Description of position and key work responsibilities/services to be performed:

• Consistently demonstrate excellence in hospitality to ensure customer interactions are reflective of its brand.
• Support in coordinating customer activities.
• Support a team of managers, senior manager, and group managers in coordinating customer visits.
• Coordination includes presentation support, hydrogen station tours, live demonstrations, ride-along, and off-site tours.
• Create a more polished B2B and customer experience for guests. Roles and responsibilities may include clerical and administrative level support, meeting scheduling, room reservations, ‘run of show’ and ‘day of activities’ coordination.
• External B2B and customer follow up.

Requirements and qualifications (required and preferred):

• HS Diploma or GED.
• SharePoint, MS Office Suite
• Focuses one’s actions and decisions on timely and accurate responses to customers.
• Exceptional time management skills.
• Work collaboratively with Toyota team members at all levels of the organization to ensure the team is prepared to support B2B interactions.
• Communicates clearly and is easy to understand.
• Listens actively and remains engaged.
• Has excellent verbal communication and interpersonal skills.
• Strong ability to be able to apply lessons learned from past experiences and be able to work through changes/situations in a consistently evolving work environment.
• Japanese language skills (preferred)
• Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.)

Work location:

• Hybrid; 2-3 days on-site with Tuesday being mandatory.

Job Type: Contract

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• administration: 5 years (Preferred)

Ability to Commute:

• Gardena, CA (Required)

Work Location: In person