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WorkatHome-JobBoard
Altamonte Springs, FL | Full Time
$36k-46k (estimate)
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OneTen
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Bilingual Customer Service Representative - Full Time
WorkatHome-JobBoard Altamonte Springs, FL
$36k-46k (estimate)
Full Time 1 Month Ago
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WorkatHome-JobBoard is Hiring a Bilingual Customer Service Representative - Full Time Near Altamonte Springs, FL

Please note you may be asked to come onsite to our Altamonte Springs Center for in-person training. Additional details will be provided if successful completion of hiring process. Ignite your power, elevate your futureSynchrony ensures our employees are challenged and encourages them work towards building their future. On our Call Center team you'll ensure our customers are successful along the way, and we'll do the same for you: through generous benefits, continuous learning and clear career progression. On our team, you'll enjoy high starting wages ($21/hour base pay plus a 10% language differential for total compensation of $23.10/hour) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for your whole family, dental & vision insurance, and a 401(k) with company match
What you'll do as a Customer Service Representative?You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you'll build relationships with clients, customers and colleagues.
What You'll Need To SucceedYou'll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You'll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.
Remote WorkYou have the option to work from home or in our office. It will require a quiet, distraction free environment with access to high speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. Occasionally, you may be requested to commute to our nearest office so you must live within a commutable distance of Altamonte Springs, FL.
What You'll Need To Be Considered For This RoleYOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT - for more information, click here .
  • 6 months customer service experience of any kind and/or military equivalent experience.
  • Confidence using a computer
  • Fully fluent in English and Spanish
  • Be 18-years-old or older
  • Must live within 2 1/2 hour commute of our Altamonte Springs Synchrony facility
  • Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
All qualified applicants will receive consideration for employment without regard to race, age, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation NoticeFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-46k (estimate)

POST DATE

08/13/2024

EXPIRATION DATE

09/29/2024

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WorkatHome-JobBoard
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WorkatHome-JobBoard
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The job skills required for Bilingual Customer Service Representative - Full Time include Customer Service, Call Center, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative - Full Time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Representative - Full Time positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative - Full Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative - Full Time. You can explore the career advancement for a Bilingual Customer Service Representative - Full Time below and select your interested title to get hiring information.

If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

01/04/2022: Bismarck, ND

Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

01/07/2022: Providence, RI

Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

12/17/2021: Topeka, KS

Respond to customer service complaints before they happen.

12/25/2021: Saint Cloud, MN

Minimum of one year customer service or related experience.

01/14/2022: Davenport, IA

They help customers with their queries and complaints.

02/13/2022: Wichita Falls, TX

Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

02/24/2022: Salt Lake City, UT

Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

Butler University
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