Job Title: Program Coordinator

Classification: Full-time

Department: Program

Reports to: Director of Student Programs

Salary: $44,100

Purpose of Role: This employee is responsible for activating and delivering direct service of volunteer programs; overseeing daily programmatic logistics and database management.

Individual Accountabilities

• Facilitate weekly literacy mentorship programs with students and volunteers.
• Manage relationships between school and volunteer partners.
• Develop strong working relationships with program teachers and school coordinators.
• Work with program partners to recruit students and volunteers for program.
• Coordinate and supervise the program logistics for volunteers (groups and individuals).
• Communicate regularly with volunteers, including weekly email reminders.
• Prepare volunteers to participate in program.
• Ensure that volunteers uphold WITS policies.
• Observe student and volunteer interactions and offer coaching to volunteers.
• Curate program supplies and update materials to ensure books, space, and activities stay relevant to each program’s needs.
• Assist in promoting WITS teacher programs.
• Support development staff with program-specific grants and fundraising.
• Disseminate organization-wide communication to volunteers and school partners when asked.
• Create collateral and WITS promotional materials for programs.
• Maintain accurate attendance and constituent information in WITS’ database (Salesforce).

Indicators of Success

• Development of thorough timelines with at least 3-month lead times before start of all projects.
• Effective project management.
• Effective collaboration with colleagues; Chief Development Officer, Development Director, and Chief Executive Officer.
• Integrity of database maintenance and development reports.

Key Shared Accountabilities

• Work with program team to have programs of 10 students and mentors

Key Collaborators

• Director of Student Programs
• Chief Program & Strategy Officer
• Community Manager

Key Capabilities and Leadership Behaviors

• Understanding of and commitment to the mission, vision, and goals of WITS.
• A desire to adapt and grow.
• A self-starter and finisher who can see a plan through from conception to completion.
• Ability to give direction to and synthesize information from multiple individuals.
• Agile working style and willingness to adapt.
• A strong ability to develop compelling and grammatically accurate written communication across varied mediums.
• Team player and team builder.
• Strong ability to work independently and identify next steps to accomplish goals.

Decision Rights

Decisions connected to day-to-day program delivery such as:

• Program logistics (eg: scheduling, program rosters, transportation of students and mentors).
• Program facilitation.
• Coaching students and volunteers.
• Updating materials like books or activities.

Skills and Experience Required

• Experience working with elementary and/or middle grade students.
• Comfortable traveling throughout the city on a weekly basis.
• Proficient in Google Suite, Microsoft Office, and willingness to learn new digital tools.
• Bilingual/biliterate (Spanish) preferred.

Physical Demands

• Program coordinators spend much of their time in elementary schools, where noise levels can be moderate to loud.
• Must be able to bend, squat, and climb stairs daily.
• Must be able to lift 30 lbs.