Who we are:
Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Current Opportunity: Financial Systems Manager
Location: Raleigh, North Carolina. 
Onsite/Hybrid/Remote: Hybrid 
Years of experience: Minimum of 3 years of experience as a NetSuite System Administrator 
What you will do: 
The WPO Financial Systems Manager supports WPO’s continued growth strategy by working with key stakeholders to support our existing NetSuite One World ERP system and identifying opportunities for continuous improvement. This position will be responsible for system configuration, upgrades, security administration, change management, monitoring, governance, and integration of NetSuite components with other internal systems such as UCMS and CRM/Dynamics. The successful candidate will work with internal and external customers to understand business needs, design, test and implement technical solutions that support needed integrations, reporting, and standardization of use across the organization.
Responsibilities:

• Oversee the administration and maintenance of the WPO NetSuite financial system, including system configuration, customization, and security settings. 
• Serve as the primary point of contact for user inquiries, issue resolution, and technical support related to financial systems.
• Manage Finance Tech team which may include, but not limited to, a developer, system administrator and subscription operations specialist.
• Collaborate with other finance team leaders in overall optimization of NetSuite to increase departmental efficiencies by gathering requirements/needs and translating them into technical solutions within the system.
• Monitor system performance, identify issues, and implement solutions to optimize system functionality and performance.
• Ensure data integrity and security by implementing and enforcing appropriate access controls, user permissions, and data management processes.
• Customize and configure financial modules according to business requirements, including chart of accounts, financial reports, workflows, and dashboards.
• Manage data migration processes between systems (UCMS/CRM), including data extraction, transformation, and loading, to ensure seamless transfer of financial data.
• Provide training and support to finance end-users on system functionality, best practices, and troubleshooting techniques.
• Maintain comprehensive documentation of system configurations, customizations, integrations, and processes.
• Assist with other special projects as needed.

Qualifications/Skills:

• Bachelor’s degree in information technology, Computer Science, Accounting, or related field.
• Minimum of 3 years of experience as a NetSuite System Administrator. 
• NetSuite Certification a plus.
• A Collaborator who is also able to work independently in a challenging environment with multiple priorities.
• Ability to evaluate systems, processes, and workflows to develop plans for change, improvement, and/or integration.
• Excellent analytical and critical thinking skills, with the ability to troubleshoot complex technical issues.
• Effective communication and people skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong time management and organizational skills; able to juggle multiple projects while delivering work on time and of high quality.
• Ability to interact with people at all levels of the organization and deliver excellent customer service.
• Understanding of key business applications and related information technologies.

What we offer:
At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Full benefits package, Paid time off, 401k match, Training/tuition reimbursement, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange program, Comprehensive training provided for this position.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience
 

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).