24 Client service associate Jobs in Irving, TX
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Workway Inc. is Hiring a Client service associate Near Irving, TX
Workway is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields.
We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.
We are looking for a Client Services Associate responsible for the specific duties listed below.
This is a Hybrid with 1 day required in the office.
Your specific duties will include :
Interfacing with customers to resolve 1st and 2nd tier / escalated customer service issues. Investigates, analyzes, coordinates, and tracks moderately complex customer issues.
Researching as needed. Escalating issues for action as appropriate to more senior or specialized staff for immediate action.
Creating and maintaining logs, reports, records, and files.
Making proactive calls to determine issues requiring close attention, identifying problems, and working through to resolution.
Specific qualifications for the position include :
High school diploma or equivalent.
Typically requires 2 years related experience (college education may count for related experience).
Requires extensive knowledge of the company's products and services.
Strong MS Office skills : May need to create spreadsheets and presentations.
Excellent verbal and written communication skills.
Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
For our complete EEO & Pay Transparency statement, please visit . To receive state and federal compliance posters, e-mail or call (phone number removed).
Last updated : 2024-07-02
Job Summary
Full Time
Business Services
$44k-56k (estimate)
07/04/2024
07/05/2024
workway.com
BURBANK, CA
25 - 50
2005
Private
<$5M
Business Services
Related Companies
About Workway Inc.
Workway provides staffing and recruiting services for banking, credit union, call center, clerical, finance and accounting industries.
The job skills required for Client service associate include Client Service, Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service associate positions, which can be used as a reference in future career path planning. As a Client service associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service associate. You can explore the career advancement for a Client service associate below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Associate job description and responsibilities
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/13/2022: Albany, GA
Provided daily financial transaction services for clients while delivering excellent customer care.
03/06/2022: San Bernardino, CA
Understand Clients' business to predict their needs and provide appropriate solutions.
03/05/2022: Oakland, CA
Processes and follows up on client documentation for proper maintenance of accounts.
01/23/2022: Temple, TX
Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.
12/25/2021: Modesto, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Associate jobs
Client Service Associates may also handle client complaints and provide resolutions.
02/27/2022: Providence, RI
Develop an ability to communicate effectively with clients, managers and other associates.
02/06/2022: Peoria, IL
May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.
01/31/2022: Oakland, CA
Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.
03/05/2022: Detroit, MI
Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.
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Step 3: View the best colleges and universities for Client Service Associate.
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