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Customer Care Associate (Bilingual)
World Finance Greenville, SC
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$39k-50k (estimate)
Full Time 2 Days Ago
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World Finance is Hiring a Customer Care Associate (Bilingual) Near Greenville, SC

Are you experienced in customer service and looking for career advancements? Then we are looking for you! Come be a part of our lively Customer Care team as we take incoming calls to assist our customers with inquiries and help resolve any concerns!
Are you passionate about...
  • Bilingual?
  • Collaborating with team members or third parties in order to resolve their issues or concerns?
  • Providing feedback and offering suggestions to management about areas for improvement related to processes and efficiencies?
  • Obtaining and delivering knowledge on company policies and procedures?
Are you looking for...
  • Growth opportunities (the vast majority of our team members are promoted from within)?
  • Business casual work environment?
  • Low-cost employee health, dental vision, and medical
  • Paid vacation, holiday, and sick days?
  • 401(k) plan?
  • Pay range: $17-$18/hr.
...then we have just the spot on our team for you!
Our ideal Customer Care Associate should have previous experience in a call center or financial branch setting and a High School Diploma or General Education Development (GED) Certificate. To be a successful Customer Care Associate, we are looking for an ethical, hardworking, and goal-oriented team member with the ability to demonstrate strong critical thinking skills in difficult and sensitive situations. Our Customer Care Unit cannot wait to meet our new team member!
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

09/14/2024

EXPIRATION DATE

09/29/2024

WEBSITE

loansbyworld.com

HEADQUARTERS

MADISON, TN

SIZE

3,000 - 7,500

FOUNDED

1962

CEO

ROCKY MORTINO

REVENUE

$500M - $1B

INDUSTRY

Lending & Credit

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About World Finance

Since 1962, weve been committed to helping our neighbors thrive and grow by supporting their financial needs. We pride ourselves on providing the strength of a national financial institution and the personal services of local neighborhood branches. Its one of the top reasons millions of customers choose us.

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The following is the career advancement route for Customer Care Associate (Bilingual) positions, which can be used as a reference in future career path planning. As a Customer Care Associate (Bilingual), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate (Bilingual). You can explore the career advancement for a Customer Care Associate (Bilingual) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Associate job description and responsibilities

Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.

02/19/2022: Phoenix, AZ

Understand customer requirements so as to provide appropriate clarifications and solutions.

04/02/2022: Dayton, OH

Work within various teams to ensure outstanding customer service.

03/12/2022: Detroit, MI

Maintain broad knowledge of customer products and services.

03/25/2022: Burlington, VT

Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.

04/17/2022: Lancaster, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Associate jobs

Attending training sessions to grow knowledge of products and to develop customer service skills.

02/08/2022: Reading, PA

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/29/2022: Lompoc, CA

Customer orientation and ability to adapt/respond to different types of characters.

02/04/2022: Canton, OH

Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.

04/12/2022: Santa Maria, CA

Delivering great customer experiences (CX) needs to be everyone’s job.

02/01/2022: Nashua, NH

Step 3: View the best colleges and universities for Customer Care Associate.

Butler University
Carroll College
Cooper Union
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Providence College
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