POSITION SUMMARY :

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?

Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief Quad Cities seeks a Welcoming Center Caseworker (WWC) to oversee the Illinois Welcoming Center (IWC) program.

This position will provide case management services to eligible refugees and immigrants. The WCC will work closely with the Welcoming Center Coordinator to fill gaps in services and follow through on referrals made to walk-in clients.

Please note : this role is grant funded and only guaranteed until June 30th 2024.

Role & Responsibilities

• Provide linguistically and culturally responsive case management and service coordination for immigrants and refugees
• Communicate regularly with service providers in the following fields : healthcare, housing, education, employment, public benefits
• Provide emergency services and crisis intervention for immigrants and refugees to stabilize the client's conditions and help find immediate solutions
• Provide referrals for services not offered in-house and follow through to ensure those referral services are received
• Other duties as assigned

Knowledge, Skills, & Abilities

• Bachelor’s degree preferred
• Flexibility and the ability to learn quickly in a fast-paced work environment
• Good oral and written communication skills
• Demonstrated ability to work sensitively and effectively in cross-cultural settings
• Good time management and multi-tasking skills
• Lived or professional experience with immigrant and refugee service providers

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and / or acknowledge World Reliefs , , and
• Fluent in another language such as Arabic, Dari, Karen, Pashto, Spanish, Swahili, Ukrainian, or Rohingya
• Valid driver’s license, reliable access to an insured vehicle and clean driving record
• Must be able to pass a background check

$17.50 - $19 an hour$ World Relief offers a competitive benefits package (25 hours per week) : World Relief contributes to monthly premiums : -Medical-DentalAdditional Benefits : -Offer 16 Paid Holidays!-Vision- Paid Sick and Vacation Time- Paid Parental Leave (12 weeks for qualified employees)-FSAs : Medical & Dependent Care, & Commuter Funding-Supplemental Life Insurance (employee, spouse, and children)-Critical Illness, Hospital Indemnity, and Accident insurance policiesWorld Relief pays 100% for eligible employees : -Group Term Life (employee, spouse, and children)-Long Term & Short-term Disability-Accidental Death and Dismemberment (AD&D)-Long Distance Travel Insurance-Employee Assistance Program (EAP)World Relief - Retirement : -401K & Roth-WR matches up to 4%, then an additional quarter percent up to 10%-Eligibility : Full Time is eligible after 3 months of employment.

Part time is eligible after 1000 hours in a year. World Relief Discounts (Immediately Eligible) : -Verizon-Pet Insurance through Nationwide-Home and Auto insurance through Liberty Mutual-Working Advantage Discount Program PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ·While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations ·The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The employee frequently is required to sit, reach with hands and arms, talk and hear. WORK ENVIRONMENT : ·General office setting.

World Relief also offers hybrid and remote schedules for limited positions. ·Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

• Year-end archiving activities involve repeated lifting and bending.·Physical, emotional and intellectual demands·Equipment used : Employee computer (desktop or laptop), printer, and copier.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and / or ability deemed necessary to perform the job proficiently.

This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.

This position description is not all-inclusive and is always under review.

Last updated : 2024-06-17