IT/OT Applications Product Owner (Hybrid)

Location : Minneapolis, MN, Corpus Christi, TX or Wichita, KS (Hybrid)

Duration: 6 months contract to hire

Our client is seeking a Senior Application Product Owner to join our Information Technology / Operations Technology (IT/OT) capability. The IT/OT team specializes in support of applications and infrastructure critical to operation of the plant manufacturing process.

The application product owner role creates value for the business by ensuring critical applications are reliably maintained and fit to purpose in support of the business work process, allowing plant operations teams to focus on application of the tool to advance business objectives

The application product owner works in on-going close partnership with plant operation and engineering teams to understand work processes and business objectives in order to define vision and functional requirements for the software. The application product owner is then responsible for the reliable delivery of the application on-going by applying best practices for lifecycle and road map management, monitoring, and incident response. The ability to grasp the underlying systems and technologies as well as apply novel IT solutions are key to delivering on these goals.

The application product owner “owns” a portfolio of applications and customer relationships but works as part of a larger team with similar responsibilities as a means of ensuring delivery of a sustainable service. Application product owners are tightly coupled with IT/OT capabilities specializing in infrastructure and cyber security support.

Professional acumen, critical analysis, self-motivation, and contribution focus, in combination with technical aptitudes, are key to success in this role.

What You Will Do In Your Role

· Partner with key stakeholders to define functional requirements for supported applications, informed by knowledge of business work processes and business objectives

· “Client” responsibility for on-going maintenance and reliability of specific applications. Includes serving as technical Subject Matter Experts, managing lifecycle road map and upgrades, documenting support, work processes and inventory management, and ensuring the application is meeting functional objectives of the business.

· Driving customer engagement and building customer relationships to ensure our services are meeting business demands and anticipated growth.

· Identifying and executing on opportunities to enable monitoring and alerting around our computing systems and integrations.

· Partnering with our specialized infrastructure team members to deploy solutions across segmented networks and other complex environments at the computing edge of our business.

· Partnering with plant operations and transformation teams in execution of projects. These may involve new or existing technology, will require working with plant teams to understand functional requirements of the system, and evaluation of alternative solutions.

· Responding to incidents and unplanned events while participating in an after-hours on-call rotation (approx. 2 weeks per quarter).

· Supporting base IT functions as needed: executing pre and post steps for patching, escalating issues with 3rd party vendors, troubleshooting issues directly with our customers in both team and individual settings.

The Experience You Will Bring

· Experience in application management; Lifecycle, roadmap, supplier relationship management

· Experience managing software projects (status meetings, gathering and working through requirements, focusing on agile and iterative deliverables)

· Experience with customer and 3rd party facing interactions (backlog management, customer engagement activities, representing long and short-term gaps in discussions with 3rd parties).

· Experience in the deployment and on-going management of software applications in both enterprise and edge environments.

· Familiarity with the overall IT technology stack (Ex. Networks, Firewalls, Active Directory, Windows and Linux OS administrative tasks).

· Occasional travel (up to 15%)

What Will Put You Ahead

· Prior experience with application integrations

· Prior experience with data modeling

· Prior experience working in and supporting manufacturing environments/real-time systems

· Familiarity with scripting technologies (PowerShell, Python, Bash).

· Prior experience with manufacturing process monitoring and control systems (e.g Bently’s System 1, AspenTech’s APC, OSIsoft’s PI, Power monitoring solutions, etc.)