Job Description
TITLE: Logistics Coordinator - Direct Ship
POSITION TYPE: Full Time (W2)
LOCATION: Santa Ana, CA
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com .
WHO we're looking for:
We are looking for a Logistics Coordinator - Direct Ship who will be responsible for ensuring the smooth transportation of routine products through the international transportation channel by managing individual shipments in transit, selecting standard shipping/warehousing methods, collecting and processing delivery and documentation items, and processing claims via email, phone and personal contact with logistics colleagues, business partners, internal partners, and customers.
Under the guidance of a Manager, you will be responsible for a transactional part of the logistics cycle for all products; including manufacturing, warehouse tracking, customer delivery, and customer product returns and claims.
Role and Responsibilities:

• Conduct a transactional process from factory to distribution center, making routine decisions using pre-determined decision alternatives on matters that have business impact.
• Provide analysis and report through data process and maintenance (Forecast, Routing, KPI, Container and Load management).
• Oversee destination transportation operation to ensure execution and delivery of priority and KPI containers.
• Coordinate and execute special project transportation and ancillary services.
• Document and data collection to support department projects/activities.
• Work in a continuous improvement spirit across a highly-matrix working environment.
• Complete all other duties as assigned.

Required Experience and Education:

• 5-7 years related experience required.
• Bachelor's Degree or equivalent experience.
• General knowledge of logistics operations from factory to distribution center.
• Experience in SAP, proficiency in Excel at intermediate to high level with emphasis on large data sample management.
• Typically has general knowledge of logistics operations related to employee's specific area of work, and limited knowledge of overall logistics operations.

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• Excellent verbal and written communication.
• High level of accuracy and efficiency.
• Ability to interpret gathered data to propose solution and process improvement.
• Ability to work with minimum supervision.
• Ability to read, interpret, and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents.
• Ability to work on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
• Ability to exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
• Ability to identify standard problems within the delivery cycle and makes recommendations to change either delivery methods or dates, and authorize standard returns or claims to ensure customer satisfaction.

Physical Demands:
The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90% ) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we'll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
• 401(k)

WHAT you should know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
Salary/Pay Range: $20.00-$35.00/hr (Depending on experience)