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Special Services Representative - Part Time - AZA

Worldwide Flight Services

Mesa, AZ | Part Time

$73k-101k (estimate)

1 Day Ago

Special Services Representative - Part Time - AZA

Worldwide Flight Services

Mesa, AZ | Part Time

$73k-101k (estimate)

1 Day Ago

Special Services Representative - Part Time - AZA

Worldwide Flight Services

Mesa, AZ | Part Time

$73k-101k (estimate)

1 Day Ago

Special Services Representative - Part Time - AZA

$73k-101k (estimate)

Part Time | Transportation 1 Day Ago

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Worldwide Flight Services is Hiring a Special Services Representative - Part Time - AZA Near Mesa, AZ

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

Assists passengers who have special requirements, such as unaccompanied minors, VIP passengers, and passengers requiring wheelchair assistance.

Salary: $17.00/hr

Responsibilities

Assists and transports passengers requiring wheelchair assistance to/from assigned gate.
Carries, pushes, lifts, or pulls luggage for any passenger requesting assistance.
Safely lifts passengers up/down stairs of aircraft and in/out of wheelchairs.
Escorts VIP passengers and unaccompanied minors to/from flights and/or to meet a receiving adult.
Reads appropriate paperwork to identify name, flight information, date and special service request details to ensure passengers are taken to the correct destination.
Properly tags baggage to ensure they are routed to the correct destination.
Gathers wheelchairs in the concourse and returns them to the staging area for use.

Minimum Requirements

HS Diploma, GED or Equivalent.
Passenger Service Agent Learning Plan
TSA - General Security Awareness
FAA - Dangerous Goods Awareness
OJT - Passenger Assistance Equipment as required

Preferred Skills

Adaptability: The ability to remain fully functional by adapting to changing circumstances (environment, procedures, people).
Conduct: Making a good first impression and sustaining it for a long time.
Ensure Safe & Secure environment: The ability to consider S&S as the number one priority at all times, respecting compliance, rules and regulations in all actions taken into the role.
Focus on Customer: The ability and willingness to find out what the customer wants and needs and to act accordingly, taking the organization's costs and benefits into account.
Listening: The ability to show one absorbs and understands important (non-) verbal information and to ask further questions when necessary.
Problem Analysis: The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.
Sociability: The ability to be comfortable in people's company, to meet people easily, to mingle freely.
Stress Management: The ability to perform under pressure and in adversity.

Physical Requirements/Working Conditions

Remain in a stationary position 50% of the time.
Occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
Walk short distances.
Reach above and/or below shoulder.
Handle/grasp documents or office equipment.
Sit and/or stand for short or extended periods of time.
Lift/carry/move objects, files and documents up to 10 pounds.
Work in an office environment using standard office equipment.
Talk, listen, and speak clearly on telephone.
Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

Want your pay in advance? Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered with company match!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Transportation

SALARY

$73k-101k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

08/28/2024

WEBSITE

wfs.aero

HEADQUARTERS

JAMAICA, NY

SIZE

7,500 - 15,000

FOUNDED

2015

CEO

OLIVIER BIJAOUI

REVENUE

$1B - $3B

INDUSTRY

Transportation

Related Companies

About Worldwide Flight Services

FCS Frankfurt Cargo Services GmbH is a subsidiary of WFS Worldwide Flight Services, the world largest cargo handler and Fraport AG, the owner and operator of one of Europes largest commercial airports and the largest German airport group. FCS is the largest airline-independent cargo handler at Frankfurt Airport, offering comprehensive service packages that include complete physical handling and documentation of airfreight shipments. Its excellently trained staff handle about 750.000 tons of air cargo each year for customers, which include around 50 airlines.