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PARTS PERSONNEL
This position is an inside parts sales and customer service for the parts department.
Essential Job Functions
Receive inbound calls for industrial equipment parts inquiries.
Prepare parts quotes and invoice sales from internal (technicians) and external customers.
Perform parts research duties through web-based, adobe programs as well as hard copy manuals.
Support clients from all over the world.
Communicate with vendors and suppliers via email / computer, phone, and fax for assistance.
Assist in customer resolution for invoice issues, credits, and past due receivables.
Contact suppliers to make parts purchases and arrange for shipment or will call, for all locations.
Responsible for daily emergency orders to various suppliers.
Other projects as assigned.
Requirements
*Must be well skilled in computer researching for parts
Must be high school graduate, some college course work a plus.
Data entry -- must be accurate.
Good phone and customer service skills
Mechanical aptitude desired.
Ability to develop a rapport and understanding at all levels to get problems solved and needs met.
Excellent time management and communication skills.
Prior experience in a call center environment is helpful as is Industrial and/or automotive parts experience.
Bi-lingual - is a plus, but not required
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
Schedule:
Education:
Work Location: In person
Full Time
Wholesale
$48k-68k (estimate)
05/21/2024
06/21/2024
The following is the career advancement route for Parts Specialist positions, which can be used as a reference in future career path planning. As a Parts Specialist, it can be promoted into senior positions as a Materials Management Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Specialist. You can explore the career advancement for a Parts Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Parts Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Parts Specialist job description and responsibilities
Maintain and update knowledge on all parts and products and design all purchase orders to obtain required parts from vendors.
03/06/2022: Philadelphia, PA
Monitor all parts of stockroom and perform regular cycle count and ensure compliance to all safety regulations and procedures according to employee handbook.
02/27/2022: Kingsport, TN
Parts specialists oversee parts departments at automotive dealerships, warehouses, and smaller businesses.
01/03/2022: Albuquerque, NM
They maintain records of parts returned under warranty and ensure that computer systems are kept up-to-date, and track any special orders.
12/28/2021: Dallas, TX
They need current knowledge of the products, parts, and designs required or available for purchase.
01/30/2022: Lincoln, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Parts Specialist jobs
Most Parts Specialists hold a high school diploma and have previous automotive parts experience.
12/25/2021: Miami, FL
They ensure employers have an adequate supply of equipment and parts.
12/29/2021: Springfield, MO
View more details on Parts Specialist salaries across the United States.
01/03/2022: Boulder, CO
Possessed knowledge of mechanics and automotive parts.
01/13/2022: Lowell, MA
Step 3: View the best colleges and universities for Parts Specialist.