30 Customer Service Specialist Jobs in Sydney, FL
WOW Recruitment is Hiring a Customer Service Specialist Near Sydney, FL
WOW Recruitment are currently seeking a Customer Service Specialist to work with our Mortgage & Finance client, based in Sydney CBD.
** $80 - $85k super **
** Close knit team with a sense of humour & fun **
** Immediate start available **
** One day hybrid available once established in the role **
** Great career progression **
As a Customer Service Representative, you’ll be the first point of contact for business enquiries, delivering exceptional customer service and responsible for assessing applications. Collaborating with partners and customers, you’ll guide them through the deposit bond process efficiently and knowledgeably. You’ll build strong relationships with our client’s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.
If you are an enthusiastic and positive individual with a passion for customer service and a desire to advance your career in the financial industry, this could be the perfect fit for you!
What you will be doing:
- Provide prompt and professional customer service via phone and email, resolving issues proactively with follow-up as necessary.
- Outbound lead follow-up, assisting in selling company products and capturing new business applications.
- Work collaboratively with the team to optimise the overall customer experience.
- Assess bond applications and recommend approvals in compliance with policies and procedures.
- Advise brokers and customers on the best approach to obtain a bond, conduct searches, and examine credit data and financial statements.
- Proactively monitoring and following up on warm leads.
- Assisting the COO with reporting on market intelligence and industry developments.
What do you bring?
- Bubbly, upbeat, people person with a good sense of humour.
- 2-3 years of experience in a phone based customer-focused role is essential.
- Excellent written and verbal communication skills.
- Excellent attention to detail with strong problem-solving skills.
- Highly organised individual with the ability to prioritise work effectively.
- Tech savvy with the ability to learn new systems quickly.
Perks & Benefits
- Be part of a company that is focused on training and personal development.
- Join a hardworking, fast-expanding, close-knit team with a sense of humour and fun!
If you are passionate about providing excellent customer service and want to progress your career within the financial industry, APPLY NOW and Shona will be in touch!
Job Summary
Full Time
$49k-63k (estimate)
06/11/2024
08/02/2024
The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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