Who We Are

WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS’ Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce—both current and future—to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. 

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition

Role Snapshot

Set up and operate AIM System (Automated Inline Mailing Systems) for processing of automated mail.

In this role you will:

• Set up equipment for mail processing of Checks, Explanation of Benefits (EOBs), billing statements, letters, and miscellaneous jobs for all lines of business
• Identify jobs to process
• Determine priority jobs and identify matching documents such as checks, return envelopes and/or inserts and mailing envelope
• Maintain peak efficiency while operating equipment
• Monitor equipment for accurate processing of documents
• Monitor output for accurate postage and insure it meets USPS mailing standards
• Monitor, adjust, and repair equipment as needed
• Maintain documentation of work performed for use in job validation and charge back to departments by job and contract
• Maintain adequate envelope stock and replenish as needed
• Serve as a back-up for Print Center Operations and Postal Processing Staff
• Run test jobs on demand as needed and provide feedback
• Monitor all AIM production and related documentation for accuracy and identify process improvements

How do I know this opportunity is right for me? If you:

• Have mechanical aptitude and are excited to learn the operation of mail processing and postal regulations at WPS!
• Looking for challenging work in a fast paced environment

What will I gain from this role?

• Gaining new skills in operating mail processing equipment
• Experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves and Medicare beneficiaries
• Working in a continuous performance feedback environment.

Minimum Qualifications

• High school diploma or equivalent
• Equipment operations experience in a mail processing, printing, or manufacturing environment
• Ability to use pallet jack
• Mechanical aptitude and computer software experience
• Must live within vicinity of Madison, WI campus location
• U.S. citizenship is required for this position due to Department of Defense restrictions.

Preferred Qualifications

• Mail processing and/or print production software experience

Additional Information

• Start Date: Monday August 12^th, 2024
• Starting Base Salary: $20.17 an hour
• Sign -On Bonus: This position also offers a $2500 sign-on bonus
• Training Location/Schedule: On the job training: Monday-Friday 1:55-10:30pm CST
• Scheduled Shift: Monday-Friday 1:55pm-10:30pm CST
• Work Location: 5049 Tradewinds Parkway Madison, WI 53718​

Benefits

• This is a Bargaining Unit position
• Shift premium and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Employee Resource Groups
• Professional and Leadership Development Programs 
• Review additional benefits here

Sign up for Job Alerts

FOLLOW US!

Instagram

LinkedIn

Facebook

WPS Health Blog

Twitter