About The Role

Wren Kitchens provides the best kitchen showrooms to allow customers to inspire themselves and create a truly unique tailored kitchen at affordable prices. Our retail teams look after our customers from design to installation to ensure customers have a seamless process buying their dream kitchen.
Main responsibilities:

• Manage the end to end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
• Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service
• Listen and capture customer requirements to ensure the design meets or exceeds customer expectations
• Generate inspirational designs from customer requirements using our purpose-built 3D CAD software
• Confirm all details with customers before delivery and gain their sign off using our customer charters & contracts to ensure errors are minimised
• Present multiple approved finance and payment methods

About You

• Kitchen design experience is preferable but not essential as training is provided
• Experience in a customer service or retail sales role is preferable but not essential
• You can work 40 hours a week including weekends and evenings
• You’re customer-focused and prepared to work in a fast-paced, ever-growing environment
• You have excellent communication and organisational skills
• You'll have the ability to work in a large sales team and achieve key performance metrics

About The Company

Wren Kitchens, the UK’s number one kitchen retailer and manufacturer, have rapidly expanded into the USA. Wren is famous for providing tailored, luxury kitchens at affordable prices. We could not be more excited to be opening new kitchen showrooms, manufacturing facilities and corporate offices in 2022.

With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

What's great about working for us?

• A fantastic team environment, with great facilities

• Uncapped earning potential

• Commission paid during annual leave

• Excellent training and development programmes

• Fantastic career progression

• High-quality IT equipment and software

• Generous PTO and benefits