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We are an expanding dealership looking to hire Top Talent for an Assistant Service Manager to join our team in West Palm Beach, FL. This individual needs to be highly experienced with multiple brands. This position is responsible for assuming complete ownership of the management and supervision of all functions within the service department.
Benefits You'll Receive:
Medical, Dental & Vision Insurance
401K Plan Match
Paid time off and vacation
Paid Birthday Holiday
Company Paid Short Term Disability
Growth opportunities
Paid Training
Monthly Profit Sharing Bonus
ESOP Plan (Employee Owned)
Family owned and operated
Long term job security
Health and wellness program
Discounts on products and services
What You'll do as an Assistant Service Manager:
Ensure communication with customers is accurate, timely, and realistic.
Provide fair and equitable pricing and solutions for services and repairs.
Ensure the department has all necessary tooling and resources needed to safely and efficiently complete service work.
Maintain departmental objectives and goals. All objectives will be achievable and quantitatively measurable.
Ensure all work is conducted in a safe manner
Responsible for ensuring staff get registered and complete scheduled training
Responsible for the professional and management development of the key department employees through internal or outside training on an ongoing basis.
Ensure all Company policies and procedures are followed.
Ensure all service department vehicles, equipment, and tooling is safe, well maintained, inventoried, tracked, and accounted for.
Ensures all Manufacture Warranty procedures are followed and understood such as warranty pictures, documentation, etc.
Ensures accurate quotes for service work for any internal department is provided within 24 hours. Ensures all inbound phone calls are answered in 3 rings with CWs official call formula.
Ensure credit applications are secured, keep confidential, and sent to Credit Manager. Originals are to be destroyed once the credit application is uploaded into the business system.
Qualifications:
High School Diploma
Diesel, technician, or college degree preferred
3 years of experience in heavy, industrial, or over-the-road equipment service operations preferred
3 years experience dispatching technicians or working as a field service technician required
Excellent customer service and communications skills
Excellent employee management relation skills
Strong computer and system knowledge
Strong working knowledge of equipment operations and mechanical functions
We look forward to hearing from you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Full Time
$61k-79k (estimate)
02/09/2024
07/28/2024
thewrenchgreeley.com
Greeley, CO
<25
The job skills required for Assistant Service Manager include Customer Service, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager. You can explore the career advancement for an Assistant Service Manager below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Manager jobs
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Step 3: View the best colleges and universities for Assistant Service Manager.