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Restaurant General Manager
$54k-86k (estimate)
Full Time | Specialty Trade in Construction 6 Days Ago
Save

Wright Brothers, Inc. is Hiring a Restaurant General Manager Near Chandler, AZ

SMASHBURGERRestaurant General ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
  • Quarterly Bonus
  • Get Paid $ to Refer your Friends*
  • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
  • Paid time off – vacation and sick*
  • Medical, Dental and Vision Options*
  • 401K match (21 and older)
  • Flexible schedules in a fun, family friendly, team environment
  • Employee Assistance Program
  • Fast track for career opportunities\
  • Free uniform
  • Eligibility based off of time in position and average hours worked
  • Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Restaurant General Manager Responsibilities
  • Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location.
  • Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees
  • Promote a fun and positive work environment
  • Develop future leaders for the company
  • Manage the effectiveness of people focused processes and systems
  • Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees
  • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training
  • Reward and recognize employee performance that exceeds company standards
  • Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant
  • Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit
  • Resolve all employee relations issues with the assistance of the DO/SDO and HRBP
  • Manage with integrity the daily completion of operational check lists to include
    • Line checks and uniform standards
    • Opening/closing check lists
    • Safe and deposit logs
  • Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM
  • Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia
  • Ensure all food safety standards are followed and in compliance with all local health departments
  • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
  • Manage the successful onboarding and training for all new employees
  • Facilitate routine management communication
  • Manage the businesses spends through allocations and usage of company declining budget
  • Manage COGS through PAR ordering management, inventory, and FIFO reporting
  • Manage spending in accounts cleaning, small wares, and operating costs
  • Follow and ensures company cash policies to ensure minimal losses through theft or shortages
  • Build sales through community involvement and improvement of FSC operations within the unit
  • Manage labor cost through effective wages within the hourly minimums in accordance to state laws
  • Participate in P&L reviews with SDO and DO
  • Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed
  • Manage local store marketing programs as assigned
Restaurant General Manager Requirements
  • 1-2 years of Restaurant General Manager experience in restaurants
  • Flexible to work nights, weekends, and holidays
  • Follow Smashburger uniform standards
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
  • Must successfully complete Smashburger training program
  • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
  • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
  • Excellent attention to detail
  • Proven time management, consistency, and organizational skills
  • Highly motivated, self-directed, and results driven
  • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
  • Ability to work in high and low temperatures
  • All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$54k-86k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/12/2024

WEBSITE

wrightbrotherstxk.com

HEADQUARTERS

TEXARKANA, AR

SIZE

25 - 50

FOUNDED

1956

CEO

JOHN P WRIGHT

REVENUE

<$5M

INDUSTRY

Specialty Trade in Construction

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The job skills required for Restaurant General Manager include Team Management, Food Safety, Communication Skills, Integrity, Communicates Effectively, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant General Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Restaurant General Manager positions, which can be used as a reference in future career path planning. As a Restaurant General Manager, it can be promoted into senior positions as a Restaurant Director - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant General Manager. You can explore the career advancement for a Restaurant General Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Restaurant General Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant General Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Restaurant General Manager job description and responsibilities

Restaurant General Managers are responsible for leading and managing restaurants.

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The manager creates targets and objectives to help the restaurant function smoothly and successfully.

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A Restaurant Manager makes sure the restaurant runs smoothly.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Restaurant General Manager jobs

Those Restaurant General Managers who do attend college, typically earn either Business degrees or Hospitality Management degrees.

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Overview of responsibilities for restaurant managers.

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They should a good example by adhering to all restaurant policies concerning dress, behavior, customer service, drink and food presentation, and other procedures prescribed by restaurant owners or upper management.

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Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role will be helpful for applying for the job.

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Familiarity with restaurant management software, like OpenTable and PeachWorks.

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Step 3: View the best colleges and universities for Restaurant General Manager.

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