WRTP BIG STEP is Hiring a Youth Outreach & Program Coordinator - Milwaukee Near Milwaukee, WI
The WRTP/BIG STEP Youth Outreach & Program Coordinator is actively engaged in planning and implementation of youth programming, pre-apprenticeship programming, career exposure and exploration activities, supporting and providing direction and operational support for all in-school youth, out of school youth and emerging adults within the greater Madison area, with responsibility for the outcomes and performance. The Youth Program & Outreach Coordinator often serves as the liaison between staff, community, agencies, schools and school districts, and funders and will serve as the primary point of contact for students and families. This position reports to the Milwaukee Region Director. Implementing
Assist with development and implementation of all the Milwaukee area youth-related programming including coordinating program deliverables, outreach to funding agencies, and alignment of curriculum and industry certifications
Provide direct outreach, recruitment, selection of program participants, coordination, oversight of curriculum, testing, and other programming as necessary
Continual career development and evaluation for training graduates
Communicate with partner agencies and organizations, recruiters, and case managers to provide eligible candidates with a clear understanding of goals, requirements, and opportunities
Be an active advocate for Youth Apprenticeship, Career & Technical Education, and Work Based Learning
Planning & Coordinating
Maintain an updated plan for high school students
Provides leadership, guidance and training for staff and youth
Create schedules, timelines, and detailed outlines
Tracks and documents program sessions with sign in sheets, detailed notes, photos, & any other means deemed appropriate
Monitors program activities; reviews, prepares and submits program reports; to any funding agencies supporting this program
Continuously improve the format of youth trainings
Cultivate and maintain relationships with leadership of youth organizations and local school districts
Collaborate with staff, instructors, and management to conduct effective orientation and recruitment sessions and provide quality customer service to all participants
Coordinate with local school districts, high schools, teachers, guidance counselors, and CTE staff
Facilitate Youth Advisory and Parent Advisory committees, including outreach events
Process and track inquiries from the WRTP/BIG STEP website and social media referrals
Evaluating
Monitors contractual outcomes, assists in reporting, and communicates with leadership
Ensures that initiatives, policies, and processes are effectively delivered, communicated, and monitored
Evaluate program effectiveness to develop improved methods
Provide feedback to and input in the annual development of Youth Work Plan and ensure all work throughout the year is responsive to and in coordination with the Youth Work Plan
Develop and track youth related metrics from the ETO database in conjunction with Excel spreadsheets to provide accurate data in regard to progress towards identified program goals
Participate in professional development and training
Evaluate, organize and connect youth and families to resources
Instruction
Observe and support partner sponsored classes and events
Always provide active supervision of youth on-site, in the community
Instruct participants periodically on soft skills and industry related topics
Prepare supplies & materials for Club activities
Document accidents and behavior incidents as necessary
Administration, Other Duties & Responsibilities
Proctor Accuplacer exams. Enter scores in the Efforts to Outcomes (ETO) database,
Track youth-related metrics from the Efforts to Outcomes (ETO) database in conjunction with Excel spreadsheets to provide accurate data regarding progress toward identified program goals
Assisting with special projects as assigned.
Maintain confidentiality of all agency files/records, business lists, and contractual agreements
Provide coverage for colleagues when needed.
Perform other job-related duties that are necessary to carry out the responsibilities of the position and/or the organization
RequirementsMinimum Qualifications
A bachelor's degree or related certifications
Bi-lingual preferred
Preferred experience working with workforce development, and/or knowledge of the skilled trades, apprenticeships, and training programs
Must have reliable transportation
Previous experience working with federal and state-based programming such as FSET, WIOA, and other DOL and DWD job training programs is desired
Knowledge, Skills, And Abilities
Thorough knowledge of standard computer programs, including Microsoft Office, and ability to learn new systems
Project management experience favorable, utilizing planning and organizational skills and the ability to manage multiple projects and prioritize tasks to ensure projects get to completion
Outstanding oral and written communication skills
The ability to work comfortably with a wide range of customers, in both group and individual settings in a calm, respectful, and professional manner always
Understanding others challenges and barriers and the ability to adjust and provide guidance to help participants achieve their career goals
The ability to establish rapport and relate sensitively to a multiracial and multicultural group of customers
Excellent interpersonal skills and experience collaborating in a multi-disciplinary, diverse, and dynamic team is necessary
Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies
Self-starter: able to multi-task while also being highly detail oriented
Some knowledge of implementing urban youth programs and training
Knowledge of construction industry and State of Wisconsin Apprenticeship system helpful but not required
This position requires the ability to regularly sit and write at a computer, stand, and lift less than 20 pounds to stock office supplies, frequently move from room to room to accommodate guests, use a telephone, and use a computer equipment to generate input and output and transmit data.
Personal Attributes
Follow the WRTP|BIG STEP Code of Conduct
Resourcefulness in setting priorities, proposing new ways of creating efficiencies
Adhere to established policies and procedures of the program, agency and of all funding sources
Conduct self in an ethical manner
Ability to relate to young people AND keep a professional distance a must
Role model a positive attitude and provide affirming feedback and positive reinforcement to youth
Must be grounded and organized and yet flexible and open to the changing demands of a small organization
Willing to step into tasks as needed and requested by WRTP|BIG STEP leadership
Maintain professional, respectful, inclusive and equitable treatment and relationships with staff, participants, and all external persons and agencies involved with WRTP|BIG STEP and its partnering agencies
Demonstrates commitment to the WRTP|BIG STEP mission, vision, and values
Work Relationship
Reports to the Milwaukee Region Director
Has contact with a wide variety of individuals including, but not limited to staff, partnering agencies, federal and state-based contractors/vendors, unions, employers, and members of the community and must have the ability to develop and maintain collaborative partnerships, engaging others to leverage resources to achieve goals and an entrepreneurial approach
Working Conditions
Work is performed in a direct service environment on and off site
Travel within Wisconsin and as required for education events, etc. The employee might be required to work in outside environments, occasionally during periods of inclement weather
Will work with a diverse population and may include youth, recently released individuals, individuals facing barriers.
40 hours per work week. Work hours may vary depending on organizational needs and will include some evenings and Saturdays and will occasionally need to flex hours by starting and ending later
WRTP/BIG STEP is an equal opportunity/ADA employer. All federal, state and local and other fair employment standards including EEO and ADA requirements in race, gender, gender identification, religion, national origin, disability, political affiliation, veteran status, veterans or disabled veteran's status as found in 41CFR 60-1.4, 60-250.4 and 60-741.4 are herein incorporated by reference. Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990. WRTP/BIG STEP encourages applications from all the above referenced protected and unprotected status groups. Benefits
Health Insurance - Employer pays 85% health premium
Dental and Vision Insurance (single or family) - 100% Employer paid
Life Insurance, Accidental Death & Dismemberment Insurance - 100% Employer paid
Short Term & Long-Term Disability Insurance - 100% Employer paid
10 vacation days after 90 days of employment and up to 9 personal days annually
14 Paid Holidays annually
10% of monthly salary contributed to retirement accounts