Join Our Team as a Customer Service Champion!

Are you a people-person with boundless energy? We're looking for enthusiastic individuals who thrive on connecting with others to join our dynamic customer service team! Our cutting-edge facility features expansive windows and an open floor plan, also featuring a yummy cafe to keep you fueled during the day! Renowned for their commitment to employee growth, our client offers clear pathways for advancement and a wealth of training opportunities to fuel your professional journey.

Benefits:

· Paid time off

· Medical Insurance

· Dental Insurance

· Vision Insurance

· Pet Insurance

· 401k with company match

· Education and Student Loan Reimbursement

· Fertility Health Benefits

Pay Rate: $18 per hour

Schedule:

· A hybrid schedule (two days remote, three days in person) becomes available after 6 months.

· The typical schedule is from 10:00 am to 7:00 pm, with one Saturday per month from 9:00 am to 1:00 pm in a call center setting .

Essential Job Duties

• Engage with customers via phone, email, and chat to provide outstanding support and resolve inquiries.
• Demonstrate empathy, patience, and positivity in every interaction.
• Utilize your high energy and passion for helping others to create memorable customer experiences.

Qualifications

• · High School Diploma/GED is required.
• · 2-3 years of service industry experience, excelling in cross-selling products and building customer relationships
• · Passion for working with people.
• · Ability to think critically and creatively, offering customized solutions.
• · Ability to utilize and adapt quickly to existing and new technology tools and platforms.
• · Strong in customer service, conflict resolution, and problem-solving.
• · Proactive in identifying member needs and fostering a service-oriented culture.

Requirements:

• Genuine love for interacting with people from all walks of life.
• Exceptional communication skills and the ability to adapt to various customer personalities.
• Proven ability to work effectively in a fast-paced environment.
• Physically have average hearing and finger dexterity to write, type, and handle the phone and administrative duties.
• Perform regular repetitive motions involving wrists, hands, and fingers.

WORK SKILLS CORPORATION dba WSC Staffing (WSC) IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled. WSC provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.