ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Conduct on-site customer visits with new and existing customers, responsible for developing sales of Wurth Louis and Company products.
• Develop and aggressively work an annual territory business plan.
• Build and maintain relationships with new and repeat customers.
• Maintain records of all sales leads and/or customer accounts.
• Answer incoming phone calls and assist customers with inquiries and/or sales, promptly, courteously, and effectively.
• Work with customers and inside sales to receive and process all inquiries and orders in a timely and efficient manner.
• Identify customer product needs and coordinate products and services to address these needs.
• Work with customers and inside sales to develop price quotations.
• Cross-sell or up-sell products to customers to increase purchase amounts.
• Report back to management through all channels required by manager.
• Respond courteously and swiftly to customer inquiries and/or complaints.
• Effective use of SalesForce CRM program.
• Travel within sales territory to meet prospects and customers.
• Conduct calls and face-to-face meetings with customers daily.
• 95% in the field seeing customers.
• Perform other duties as assigned.

COMPETENCIES

• Aligning Performance for Success
• Building Customer Loyalty
• Coaching
• Communication
• Decision Making
• Delegating Responsibility
• Follow-Up
• Initiating Action
• Planning and Organizing
• Sales Ability/Persuasiveness
• Stress Tolerance

QUALIFICATIONS

• Professional sales experience preferred, reliable transportation, satisfactory MVR, and proof of insurance required.
• Must be detail oriented, self-motivated, customer service oriented, excellent communicator, and organized.
• Woodworking experience and/or industry knowledge preferred.

Education and/or Experience

College Degree and equivalent sales experience required. Working knowledge of Excel, Word, and Outlook preferred.

Physical Requirements:

This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting up to 50 lbs. of material, finger dexterity for activities such as data entry and calculator use, grasping, repetitive motions, speaking, hearing, visual acuity, and mobility between locations. Use of both hands is required. This is a safety sensitive position.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Wurth Louis and Company (WLAC) is an equal opportunity employer and provides reasonable accommodations to employees and applicants with physical and/or mental disabilities. We value and encourage diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization and is based on qualifications, merit, and business needs at the time.

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