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Nature of Work

The WIC Training Coordinator is responsible for strategic planning, organizing and collaborating with internal and external employees to train over 200 WIC staff to meet and sustain competencies required by the USDA to complete WIC eligibility determination and benefit issuance through the Crossroads Management Information System (MIS). The position is responsible to ensure the development and implementation of different training the integrate knowledge skills the staff's ability create, navigate and appropriately document WIC applicant and participant records. Required to perform work at/attend meeting at alternate locations and/or travel when necessary.

The Training Coordinator will oversee staff's confidential personnel training records required through sub-recipient grant agreement and WIC policy as well as interact with local WIC agency program directors to certify/approve external training curriculum and hours.

Responsible for the coordination of the Crossroads User Acceptance Testing of MIS maintenance and enhancement builds by maintaining test records, creating testing scenarios, and reporting pass and failed results test cases from ONS units.

Development of courses and evolutions through Blackboard Online Learning Platform to certify staff competencies following federal and state guidelines such as civil rights and mandatory reporting responsibilities of child abuse and neglect.

Establish a staff development system to address deficiencies of WIC employees unable to meet universal competencies and/or policy non-compliance issues.

Minimum Qualifications

Training: Bachelor's Degree from a regionally accredited four-year college or university.

Substitution: Additional experience as described below may be substituted for the required training on a year-for-year basis.

Experience: Four years full-time, equivalent part-time paid or volunteer experience in a technical or program area that is related to the area of employment.

Substitution: Postgraduate education in a field related to the technical or program area may be substituted for the required experience on the basis of fifteen semester hours for one year of experience.