The Assistant Property Manager-Front Desk will work with the Property Manager in the day-to-day front line operations of the property in these primary duties: prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed, and monitor the traffic in and out of the building. Collaborate with site team and residents to create and strengthen a healthy community, facilitate on-site communication with vendors and proper authorities when appropriate. May assume leadership role as the individual responsible for the property in the absence of the Property Manager.

**This is a brief description summarizing the abilities needed for the position.

EXPERIENCE: Minimum of one (1) year of administrative, office, accounting, and/or customer service, including as a desk clerk, preferred. Two (2) years strongly preferred. Property management work experience and knowledge of applicable local and federal housing laws, helpful. Knowledge of Rent Manager database and real estate property management applications, helpful.

ABILITIES:

1. Manage schedules to ensure full coverage at all times.

2. Work professionally and effectively with co-workers, vendors, residents, agencies and authorities; relate well to people from diverse backgrounds.

3. Learn and adhere to Fair Housing regulatory requirements.

4. Dependable, punctual, and reliable; work weekends and flexible work schedules if needed.

5. Legally operate a motor vehicle (valid driver's license).

6. Demonstrate good verbal and written communications.

7. Basic proficiency of MS Word and property management software; effectively operate office equipment.

8. Treat a variety of people with respect and compassion.

9. Represent WW in a professional manner at all times.

10. Understand and support the mission and values of Our Company.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Primary point-of-contact for third party vendors providing Desk Clerk staff including the administration and training of the Front Desk Clerk functions, preparation of the weekly schedule. Ensure that scheduling does not result in unauthorized overtime.
• Keep accurate logs of all visitors to the property; field and assist with resident services requests and stewards timely and satisfactory completion; respond to emergency situations by contacting the appropriate vendor,agency and/or authority; efficiently inform property management of any unusual activity; submit Incident Reports, when necessary.
• Provide administrative support to include distribution of memos, violations notices, and other documents; create new files and archive old ones; enter data in resident accounts receivable ledgers; code invoices in a timely and accurate manner.
• Follow and enforce all fair housing and local landlord and tenant laws and regulations. Assist with resident record documentation to comply with appropriate affordable housing regulations. Maintain a general working knowledge of state laws with regard to the collection of delinquent accounts.
• On a monthly basis, assist with collection of rent and other income, make bank deposits, and forward receipts to National Office. Assist with the leasing process from initial application to move-in when needed.
• Collaborate with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals. Attend all staff meetings.
• Conduct patrols of the entire complex and surroundings according to a schedule outlined by the Property Manager and other appropriate supervisory staff; report malfunctioning equipment to maintenance staff. Enforce the appropriate building policies and property rules to include the "No Loitering Policy" for the property; monitor "Parking White Zone" in front of building and enforce policy.
• Assists with the leasing process from initial application to move-in.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Bixby, OK 74008: Relocate before starting work (Required)

Work Location: In person