137 Field Service Technician - Boston, MA Jobs in Boston, MA
Xerox is Hiring a Field Service Technician - Boston, MA Near Boston, MA
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.
Primary Responsibilities:
- Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times.
- Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
- Achieve key productivity goals. This includes 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.
- Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
- Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
- Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
- This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components.
- You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
- Comprehensive understanding of our company and customer service culture.
- Clear expectations in reference to call load, territory alignment and client satisfaction.
- Thorough knowledge base of the equipment and inventory needs to support your territory.
- Actively and correctly completing service calls independently.
- Substantial growth opportunities for future career development within a supportive and collaborative company culture.
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
- Paid time off, plus holidays and personal days.
Job Summary
Full Time
Wholesale
$70k-86k (estimate)
07/07/2023
08/07/2024
xerox.com
ALBANY, NY
>50,000
1906
Public
$5B - $10B
Wholesale
Related Companies
About Xerox
Xerox is a Connecticut-based technology company that provides digital scanning and printing devices, document management, and other graphic communications solutions.
The job skills required for Field Service Technician - Boston, MA include Field Service, Customer Service, Leadership, Time Management, Schematic, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician - Boston, MA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician - Boston, MA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician - Boston, MA positions, which can be used as a reference in future career path planning. As a Field Service Technician - Boston, MA, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician - Boston, MA. You can explore the career advancement for a Field Service Technician - Boston, MA below and select your interested title to get hiring information.
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