You haven't searched anything yet.
Customer Service Representative
Requisition Id : 374436
Business Unit : LTL
Location :
Mercerville, NJ, US, 08619
What you’ll need to succeed as a Customer Service Representative at XPO
Minimum qualifications :
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications :
Transportation experience
Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more :
Pay starts at $23.52
2nd Shift, 2 : 00PM-8 : 00PM
What you’ll do on a typical day :
Bill shipments according to applicable tariffs and pricing agreements
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to :
Walk and / or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.
At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.
If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (https : / / jobs.xpo.com / content / CANDIDATE-PRIVACY-NOTICE / ?locale en US) .
Last updated : 2024-09-03
Full Time
$42k-53k (estimate)
09/08/2024
09/11/2024
xpoautomation.com
<25
The job skills required for Customer service representative include Customer Service, Billing, Microsoft Office, Written Communication, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.