What you need to succeed as a Freight Operations Supervisor at XPO

Minimum qualifications:

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
• Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

• Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
• 2 years of supervisory experience
• LTL industry experience
• Positive attitude with the ability to multitask and motivate your team
• Exceptional leadership, communication, and administrative skills

About the Freight Operations Supervisor job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 10 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Lead and supervise all aspects of freight operations
• Develop and implement strategic work procedures to meet the evolving demands of the department
• Evaluate, manage, assign and supervise workloads and tasks
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
• Ensure production goals are met by managing tonnage, payroll and other administrative functions
• Plan hourly employee schedules to meet daily operations goals and lower costs
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
• Effectively direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension and termination
• Develop and present action plans to improve load average and model compliance
• Participate in internal safety and engagement committees
• Train employees on safety rules and processes
• Monitor and maintain organization within the shift to ensure safety and productivity
• Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
• Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
• Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Freight Operations Supervisors are required to:

• Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Walk and stand for extended periods on a loading dock that is not climate controlled
• Work outside in inclement weather

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here.