Reporting to: Quality Control Supervisor
The Quality Control Trainer Technician is accountable for overseeing new-hire Training, instructional design, and team member upskilling. The primary objective is to ensure the effective continuous skill development and sustained quality performance of our Operations employees. This role requires a dynamic individual with a proven track record in training and instructional design, team leadership, and a commitment to maintaining high-quality standards in customer interactions.
Responsibilities

• Develop a schedule and create training programs to assess training needs.
• Create training materials and operating manuals to implement and reinforce new and existing quality assurance standards.
• Evaluate, coach, and mentor new hire employees to achieve optimum performance.
• Address and discuss issues related to workflow, production, employee performance, and propose solutions with superiors.
• Document quality assurance activities and create audit reports.
• maintain and manage lab instruments. Working with manufacture the troubleshoot any ongoing issues with instruments.
• Update job knowledge by participating in educational opportunities, reading technical publications, attending seminars, watching industry videos, etc.
• Observe all safety rules and promote a safe working environment with team members.
• Maintain strict GMP (Good Manufacturing Practices).
• Compliance with all rules & policies regarding health safety, occupational safety, environmental safety, food safety, legal regulations, company requirements, etc.
• Compliance with the Company's Integrated Management Systems which includes, but is not limited to Production, Quality, Food Safety & GMP.
• Other duties as assigned.

Profile

• University degree in Food Science, Microbiology, Chemistry, or related field is required.
• 1 years of experience in a leadership or trainer position preferably in a food and beverage manufacturing environment is preferred.
• Experience in low acid beverage production is an asset.
• Familiar with operating various testing and lab equipment and ability to train others.
• Sound knowledge/awareness of current QA principles and practices, statistics, sensory evaluation, GMP & HACCP.
• Good analytical skills to enable identification and resolution or problems.
• Excellent oral and written communication skills.
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software.
• Strong leadership and people skills to effectively train, mentor, and lead staff.
• Skill in organization, analysis, time management, prioritization, and the ability to meet deadlines for multiple tasks.
• Commitment to continuous improvement and quality of support and service.
• Excellent leadership, team building, and management skills to effectively lead and mentor new staff and junior employees.

Furthermore, we encourage different perspectives and celebrate diversity in our workforce. Where every employee has the opportunity to realize his or her full potential in a working environment that is supportive of everyone. Upon request, we will gladly provide accommodations to any candidate with a disability taking part in the selection process.