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Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be to provide top-notch customer support, focusing on troubleshooting and resolving software issues over phone and email across Yardi's diverse suite of products. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the field. Your contribution will go beyond just support - you will actively collaborate with our team to drive continuous improvements and advancements in our products, ensuring our clients receive nothing but the best and stay ahead in a competitive market.
What You’ll Do:
Who You Are:
Ideal to have:
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
If you are looking for a rewarding career that combines technical prowess and outstanding customer service, this is the opportunity you've been waiting for. Join us and be part of a team that empowers clients worldwide with innovative solutions and exceptional service!
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
*lh
Full Time
IT Outsourcing & Consulting
$89k-120k (estimate)
06/22/2024
07/20/2024
yardi.com
SANTA BARBARA, CA
1,000 - 3,000
1982
Private
KEITH JONES
$500M - $1B
IT Outsourcing & Consulting
Yardi develops a property management software that offers investment management, marketing, procurement and leasing services.
The job skills required for Associate Technical Account Manager include Customer Service, Insight, Collaboration, Innovation, Verbal Communication, Client Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Associate Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Associate Technical Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Associate Technical Account Manager positions, which can be used as a reference in future career path planning. As an Associate Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Associate Technical Account Manager. You can explore the career advancement for an Associate Technical Account Manager below and select your interested title to get hiring information.