168 Service Delivery Manager Jobs in Minneapolis, MN
YASH Technologies is Hiring a Service Delivery Manager Near Minneapolis, MN
Need GC, USC
Onsite to Minneapolis, MN
Job Title:
Delivery Manager
Job Responsibilities
- Responsible for customer satisfaction related to all services provided by YASH
- Regular connect with customer stakeholders
- Review overall program status with customer stakeholders
- Gather engagement and individual resource level feedbacks and resolve any issues
- Drive monthly engagement reviews and Quarterly Business Review Meetings
- Responsible for delivery excellence via on-time, under budget, quality delivery of all services
- Help review & improve governance frameworks --processes, measurements & reporting
- Lead, execute, validate content/estimates/model, and defend Statement of work for new potential opportunities
- Responsible for maintaining gross margins as per company defined goals
- Track and lead internal team utilization
- Regular 1 -1 with team members/leads (onshore/offshore)
- Identify adjacent growth opportunities and get the right team involved. Also, participate in high level requirement gathering session of the new opportunity
- Understand customer technical and business landscape and identify key business initiatives
Basic Qualifications
- At least 15 years of experience in Information Technology
- At least 8 years of Technical Program/Project Management/Delivery experience
- Experience managing complex and cross-functional projects
- Experience with agile or other program management methodologies
- Experience with application maintenance & support engagements (ITSM)
- Budget and resource management experience
- Customer service focused
Job Summary
Full Time
$110k-141k (estimate)
06/18/2024
07/06/2024
yash.com
East Moline, IL
1,000 - 3,000
Related Companies
The following is the career advancement route for Service Delivery Manager positions, which can be used as a reference in future career path planning. As a Service Delivery Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Delivery Manager. You can explore the career advancement for a Service Delivery Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Delivery Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Delivery Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Delivery Manager job description and responsibilities
They are primarily responsible for supervising department operations, making sure everything runs smoothly so that their customers feel satisfied.
01/24/2022: Grand Forks, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Delivery Manager jobs
View more details on Service Delivery Manager salaries across the United States.
03/01/2022: Atlanta, GA
There are some soft skills and hard skills that service delivery managers require to perform their duties.
02/03/2022: Portland, OR
The customer service agent and service delivery manager are always at the forefront of the organization.
02/12/2022: Provo, UT
Manage To Operate Tactically And Strategically.
01/01/2022: Cincinnati, OH
Be The Key To Driving Operational Effectiveness.
02/04/2022: Appleton, WI
Step 3: View the best colleges and universities for Service Delivery Manager.
