About Us

Yates Insurance is a local family-owned independent insurance agency seeking a hardworking commercial insurance account manager to add to our growing agency. We offer top products and services from major providers, combined with best in class service. If you have at least one year experience in commercial insurance, please reach out to us and discuss how we can help grow your career in a positive & exciting environment.

Benefits

• Excellent pay
• No evening, weekend or holiday hours
• Competitive paid time off
• Leading bonus opportunities
• Health insurance
• Employee appreciation events
• Retirement plan
• Professional development focus
• Opportunities for advancement

Responsibilities

• Foster and maintain excellent relationships with clients through regular follow-up, accurate and timely quotations, and general account support.
• Anticipate, respond to, and follow up on existing client needs in a timely manner.
• Work with producers to assist with account support.
• Support and prepare clients for renewal and retention and maintain strong client relationships.
• Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
• Review client audits, verify and facilitate corrections as needed and maintain A/R and billing.

Qualifications

• A minimum of one year experience in commercial insurance.
• Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively service existing clients.
• Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
• Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems.