Healthy Living Client Support Coordinator

Association Services Office

Dayton, OH

Full-Time/Non-Exempt

$17.00-$20.40/Hour

• Manages administrative side of wellness portal for corporate wellness programs.
• Provides support and analyzes data trends for corporate wellness clients and their employees.
• Assists with corporate wellness on-site program initiatives including but not limited to and provides support to on-site wellness coaches as needed.
• Works to development improvements in employee engagement for wellness initiatives.
• Conducts research for corporate wellness programs and wellness trends to assist with program development.
• Provides subject-matter expertise in program development.
• Maintains relationships with online platform portal vendors.
• Manages administrative side of EMS system for biometric screenings.
• Provides support to employee EMS system users.
• Assists with scheduling, uploading files, designing the EMS system platform and assessing results.
• Analyzes data from biometric screenings and assist with compiling aggregate reports.
• Oversees biometric screening events as needed including but not limited to scheduling contractors, working with employers, scheduling employee appointments, data entry, etc.
• Supports Director of Healthy Living on department initiatives with hospital partners.
• Assists in observing program staff and provides class coverage as needed.
• Assists wellness coaches with launching of new wellness classes offered onsite and offsite.
• Assists with the development of new materials needed for Healthy Living Department initiatives.
• Develops and strengthens relationships with public health, health care provider, and payor
• communities (as well as other vested organizations) to build program awareness and to increase program referrals.
• Represents the YMCA and the Healthy Living Department at internal and external wellness fairs, screening events, wellness presentations, etc.
• Participates on regularly scheduled conference calls and meetings with organizations, stakeholders, vendors and other YMCAs.
• Use reporting and quality assurance tools in data system to ensure Y is meeting performance standards.
• Participates and contributes towards the goals of program task teams, and other assigned committees of the Association.
• Works with Compliance Officer to ensure programs and YMCA staff adhere to YMCA’s HIPAA policies and procedures.
• Support Compliance Officer with implementing HIPAA audits to ensure compliance.

• A 4-year college degree in Wellness, Health Promotion, Population Health, Public Health, or related field.
• CPR/AED, First Aid and Oxygen within 60 days of hire and kept current.
• HIPAA Privacy and Security Certification completed within 30 days of employment.
• Wellness coach certified through Dr. Sears Wellness Coach Certification or related certification preferred or complete certification within first six months of hire.
• 2-4 years relevant work experience. May include field work during graduate programs.
• Extremely organized, experience with large volume of projects and project management preferred.
• Strong attention to detail and communication skills. Quick learner.
• Ability to multitask, prioritize and work within all areas of the department (Corporate wellness, hospital wellness programs, community outreach, and Y branch programs)
• Ability to function independently or in a team and show sound judgment in a fast-paced environment. Self-motivator.
• Experience working with adults by delivering educational presentations, facilitating classes or conducting one-on-one coaching.
• Experience with analyzing data and understanding data trends over time.
• Knowledge of basic health, nutrition, fitness, and understanding of behavior change required.
• Computer skills needed, particularly with Microsoft Office and email applications.Ability to quickly learn the EMS biometric software and wellness platform.