Advance your career and make a difference by joining the YMCA of Metropolitan Washington! The Y is a leading nonprofit organization dedicated to strengthening community through youth development, healthy living, and social responsibility. We offer a variety of programs and services that improve the health and wellbeing of individuals and families. The Y is a leader in advancing health and wellbeing initiatives to improve health outcomes for those we serve. If your next career move includes leaving a legacy, this is the role for you!Position: Membership Director Salary: $55,000.00 - $60,000.00The YMCA Fairfax County Reston is currently seeking a dynamic and experienced Membership Director to lead our membership department. The Membership Director is responsible for the recruitment, engagement, and retention of members. This role includes managing membership operations, developing strategies to increase membership, and ensuring members have a positive experience. Exciting Responsibilities You'll Have as the Membership Director:Lead all membership campaigns by coordinating and supervising handling of all prospect sources and interaction with guests to achieve the branch’s monthly member acquisition and retention goalsOversee the day-to-day operations of the membership department, ensuring high-quality member serviceTrain, supervise, and support membership staff, including hiring, scheduling, and performance evaluationsDevelop and maintain relationships with members, addressing concerns and feedback to enhance member satisfactionCollaborate with other departments to promote YMCA programs and services.Plan and execute member engagement events and activitiesSupport the branch membership marketing needs Provide mentorship and development to the membership teamQualifications and Skills: We seek a leader with values that align with the Y’s mission: Demonstrated the ability to create a member-focused culture and model relationship building5 years of relevant experience in membership sales, acquisition, retention strategy, and operationsProven track record of successful membership growth and retentionStrong leadership and team management skillsExcellent customer service and interpersonal skillsProficient in Microsoft Office and membership management softwareAbility to work flexible hours, including evenings and weekends, as needed Benefits of being a Y Leader: The YMCA offers a supportive and dynamic work environment that encourages personal and professional growth. By joining our team, you will have the opportunity to make a meaningful impact in the community while enjoying a range of benefits designed to support your overall well-being. Here are some of the benefits you can enjoy as an employee: Competitive Compensation: Salary range reflects your skill and experience. Medical, Dental, and Vision Insurance: Comprehensive plans to ensure you and your family can receive the care you need.Wellness Programs: Y membership for you and your family to support your physical and mental health.Retirement Plans to Secure your Financial Future: The Y will contribute 10% of your salary into the Y’s retirement savings plan. You also have the option to make additional contributions to the Y’s 403(b) and ROTH plans. Work-Life Balance: Generous vacation, sick leave, and holidays.Flexible Work Arrangements: Opportunities for flexible scheduling.Training and Development: Access to professional development programs, workshops, and certifications.Inclusive Environment: A commitment to diversity, equity, and inclusion ensuring all employees feel valued.Engaging Work: Meaningful work that makes a positive impact on the community.