5 Member Service Rep Jobs in Fair Oaks, CA
YMCA OF SUPERIOR CA is Hiring a Member Service Rep Near Fair Oaks, CA
Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the facility.
ESSENTIAL FUNCTIONS:
- Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
- Interviews and/or tours prospective members; sells memberships.
- Builds relationships with members; helps members connect with one another and to the YMCA.
- Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
- Applies all YMCA policies dealing with member services.
- Handles retail item sales and towel service operations.
- Responsible for walking through facility regularly; assisting members, attending to any minor facility cleaning needs, reporting repairs, etc.
- All other duties as assigned by your supervisor
- Certifications required within 30 days of hire: CPR/AED, and First Aid.
- Excellent interpersonal and problem solving skills.
- Ability to connect with people of diverse backgrounds.
- Previous customer service, sales or related experience.
- Basic knowledge of computers
- Free Membership
- EAP Program
- YMCA Retirement Plan
- Paid Sick Time
Job Summary
Full Time
$49k-60k (estimate)
06/25/2024
07/11/2024
The following is the career advancement route for Member Service Rep positions, which can be used as a reference in future career path planning. As a Member Service Rep, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Rep. You can explore the career advancement for a Member Service Rep below and select your interested title to get hiring information.
