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We are expanding and are looking to fill an office assistant position. You have to be comfortable with MS Office Suite and be a quick study (can learn custom software systems). You are a team player and can address customers professionally, whether they are irate or concerned about their payment. You have excellent work habits, a proven ability to follow instructions, a history of working as productive members of an office team, and relevant and sufficient experience.
We are looking for someone willing to commit to at least five years working with us. Bi-lingual candidates are welcome. The lack of a college degree must be substituted by relevant work experience.
Work Specifics:
- Customer service (by phone or supervisor assignment)
- Document tracking, which includes payment type application processing (direct deposit & payment card application, ACS-2 date stamp, and entry in ACCIS (date of receipt)
- 1099 tracking of those who did not receive their year-end statement
- Other customer service-related actions that will process the childcare voucher payments timely and accurately.
Disclaimer:
- Candidates cannot have had past experience with childcare vouchers
**BILINGUAL IS A PLUS**
Full Time
Business Services
$47k-59k (estimate)
08/09/2024
10/08/2024
ymsmanagementassociates.com
New York, NY
<25
Business Services
The job skills required for Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.