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Customer Service Representative (Auto)
Direct Hire
Irving, TX (Onsite)
Position Responsibilities
Contract Entry
Contract Transfers
Contract Cancellations
General upkeep of assigned Producer groups
Client Services – Inbound Phone Line incl. voicemails and Email support
Provide administrative Agency, Dealership, Sales, and Consumer Support
Accounting software - Cash Application
Monthly Partner Invoicing
Financial Refunds and Adjustments preparation
Requirements
2-3 years of experience in client services or a similar role
Ensuring a positive and professional client service experience
Proficient in Microsoft Office Suite Programs
NetSuite Accounting Software experience a plus
Communication Skills
Problem Solving & Critical Thinking
Keen attention to detail
Positive attitude, ability to collaborate with other divisions and provide excellent customer service
Ability to multi-task, prioritize and meet assigned deadlines
Ability to build relationships with clients and internal departments
Ability to thrive as a self-starter in a start-up environment
A constant desire to learn and improve
Full Time
Business Services
$38k-47k (estimate)
06/12/2024
07/12/2024
yoh.com
PHILADELPHIA, PA
3,000 - 7,500
1940
WILLIAM YOH
$50M - $200M
Business Services
The job skills required for Customer Service Representative (Auto) include Customer Service, Problem Solving, Communication Skills, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Auto). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Auto). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Auto) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Auto), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Auto). You can explore the career advancement for a Customer Service Representative (Auto) below and select your interested title to get hiring information.