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Customer Service Representative (Auto)
Direct Hire
Irving, TX (Onsite)
Position Responsibilities
Contract Entry
Contract Transfers
Contract Cancellations
General upkeep of assigned Producer groups
Client Services – Inbound Phone Line incl. voicemails and Email support
Provide administrative Agency, Dealership, Sales, and Consumer Support
Accounting software - Cash Application
Monthly Partner Invoicing
Financial Refunds and Adjustments preparation
Requirements
2-3 years of experience in client services or a similar role
Ensuring a positive and professional client service experience
Proficient in Microsoft Office Suite Programs
NetSuite Accounting Software experience a plus
Communication Skills
Problem Solving & Critical Thinking
Keen attention to detail
Positive attitude, ability to collaborate with other divisions and provide excellent customer service
Ability to multi-task, prioritize and meet assigned deadlines
Ability to build relationships with clients and internal departments
Ability to thrive as a self-starter in a start-up environment
A constant desire to learn and improve
Full Time
$39k-49k (estimate)
06/19/2024
07/06/2024
yoh.com
PHILADELPHIA, PA
3,000 - 7,500
1940
WILLIAM YOH
$50M - $200M
Business Services
The following is the career advancement route for Customer Service Representative (Auto) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Auto), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Auto). You can explore the career advancement for a Customer Service Representative (Auto) below and select your interested title to get hiring information.