You haven't searched anything yet.
Debt Collector
12 month contract to hire
Phoenix, AZ (Onsite 1-17 and 101)
Responsibilities:
Contacting Debtors: Debt collectors are responsible for reaching out to individuals or businesses who owe money, primarily through phone calls, emails, or letters.
Negotiating Payment Arrangements: They negotiate repayment plans or settlements with debtors based on their financial situation and the amount owed.
Recording Communication: Debt collectors maintain detailed records of all communication with debtors, including promises to pay, disputes, and any changes in contact information.
Compliance: Ensure compliance with all relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA), which outlines guidelines for fair debt collection practices.
Investigation: Conduct research to locate debtors who have moved or changed contact information.
Customer Service: Handle inquiries and disputes from debtors regarding their accounts professionally and courteously.
Documentation and Reporting: Prepare reports on the status of accounts, including updates on payments received and outstanding balances.
Team Collaboration: Work closely with other members of the collections team, as well as legal advisors if necessary, to resolve complex cases.
Adherence to Policies and Procedures: Follow the company's policies and procedures for debt collection, including guidelines for communication frequency and tone.
Continuous Learning: Stay informed about changes in laws and regulations related to debt collection practices.
Targets and Metrics: Meet collection targets and performance metrics set by the employer, such as call volume, payment recovery rates, and customer satisfaction ratings.
Maintain Confidentiality: Handle sensitive financial information with discretion and maintain confidentiality at all times.
Full Time
$40k-50k (estimate)
06/24/2024
07/07/2024
yoh.com
PHILADELPHIA, PA
3,000 - 7,500
1940
WILLIAM YOH
$50M - $200M
Business Services
The following is the career advancement route for Debt Collector positions, which can be used as a reference in future career path planning. As a Debt Collector, it can be promoted into senior positions as a Consumer Loan Collector III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Debt Collector. You can explore the career advancement for a Debt Collector below and select your interested title to get hiring information.