Department: Critical Infrastructure

Location: Douglasville, GA

Type: Full-time / Direct-Hire

To Apply: Please submit your resume and cover letter outlining your relevant experience and qualifications in both data center and facilities maintenance. *Expect to complete an assessment upon submission.*

• CIE = Critical Infrastructure Engineer i.e. Data Center Technician
• This individual is an experienced electrician or HVAC professional with commercial wiring experience, skilled in building and maintaining data center equipment, and leading preventative maintenance on power, cooling, security, and network infrastructure.
• The role is 100% Onsite, M-F *7am-4pm*

General Description:

Responsibilities for this position include utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required.

Key Responsibilities and Essential Job Functions:

• 24x7 facility on-call responsibility
• Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs
• Vendor relationship management
• Read and interpret blueprints, engineering specifications, project plans and other technical documents.
• Drive change toward operational excellence goals. Identify constraints and propose solutions
• Assist in disaster recovery "dry run" exercises
• Assist in commissioning efforts
• Maintain AHJ requirements
• Maintain and implement change windows per company policies
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment
• Assist with off-hours and weekend maintenance activities when required
• Assist with reports on customer utilization, including space and power
• Able to read and prepare Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center
• Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness
• Monitoring/alerting of facility equipment

Required Qualifications:

• 2 years of data center experience
• 4 years of experience with root cause analysis and troubleshooting/problem solving
• Experience working with building automation
• 4 years of experience within a critical infrastructure environment
• An understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units
• Applicable military experience
• Applicable trade experience
• A minimum of 30 hours a week will be devoted to work directly related to the Douglasville, GA Data Centers, where a physical presence is required

Preferred Qualifications:

• Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline)
• 5 years of experience working in data centers with an emphasis on building and equipment operation
• Meets/exceeds functional/technical depth and complexity