Job Description:

Yohji Yamamoto America Inc. is looking for a full-time keyholder with relevant luxury experience to join our team. The ideal candidate would be responsible for tasks such as the opening and closing of the business, managing keys, and ensuring security protocols are followed. Additionally, this position would be expected to achieve individual sales goals by integrating in-store customer service with omni-channel digital technology. Our sales associates are required to provide remarkable service to all customers in order to build and maintain a loyal client base.

Job responsibilities include but are not limited to the following:

- Consistently drive and achieve individual sales goals and KPI goals in order to maximize both in store and online sales

- Ability to develop and recruit local and international clientele

- Specific understanding of the designer's aesthetic and philosophy

- Demonstrate strong product knowledge

- Work as a team player and partner with fellow colleagues in order to foster open and constructive communication to contribute to a positive working environment

- Maintain security standards within the store to ensure safety of customers, colleagues and merchandise

- Support visual merchandising and floor changes

- Follow all company policies and procedures

Key Requirements:

- Minimum 4 years of luxury retail sales experience in a keyholder role and customer service setting

- Experience meeting and exceeding sales goals

- Provide exceptional customer service with a keen understanding of luxury needs and client expectations

- Ability to prioritize and multi-task in a challenging or fast paced environment

- Excellent verbal, written, and interpersonal communication skills

- Capability to articulate and exemplify our brand vision

- Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

- Ability to be mobile on the sales floor for extended periods of time

- Willingness to adhere to all company policies, procedures, regulations, and standards

- Fluent in English; Proficiency in multi languages highly desirable
Qualified candidates must have the proper work authorization to work in the United States

Job Type: Full-time

Pay: $24.00 - $32.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental Pay:

• Commission pay

Ability to Relocate:

• New York, NY 10013: Relocate before starting work (Required)

Work Location: In person