Job Title: Human Resources [Senior] Manager

Department: Corporate

Location: Charlotte, NC

FLSA Status: Exempt

Reports to Director Human Resources

Position Summary: The Human Resources [Senior] Manager plays a critical role in the HR function for the Company, providing a wide range of HR services and advice. Responsibilities include administering payroll activities and employee benefits programs, serving as the key contact for benefits providers, overseeing employee training programs, conducting new employee onboarding, providing guidance to employees, and managing performance evaluation processes. Additionally, this role involves annual review and updates of the Employee Handbook, completion of various HR projects assigned by the HR Director, and interaction with internal and external auditors.

General Purpose: Offer extensive management and support across various HR functions and provide employees with guidance on multiple aspects of personnel matters.

Position Responsibilities:

• Payroll administration for US and Canada employees
• Administer employee insurance plans; manage and negotiate health, dental, life, and disability contracts and renewals
• Administration of 401(k), Roth and other retirement savings plans
• Track and implement training requirements for new hires, and tracking and reporting on any required employee training initiatives working with global HR team
• Promote, monitor and advise employees and managers on the mid-year review and annual review processes, own process administration of reviews
• Review HR processes, handbook and recommending improvements in program and processes,
• Independent special projects within HR, including but not limited to compensation benchmarking, sales structure research, commission programs research, review and alignment of titles and roles within the Company
• Reconcile invoices
• Worker’s Compensation reporting
• Compliance and reporting
• Onboarding and off-boarding
• Audit coordination and support
• Recommend process improvements to HR programs and processes

Qualifications:

• Bachelor’s Degree in Human Resources or related discipline
• 5 years of related professional HR experience
• Demonstrated capacity to positively and professionally interact and develop and maintain effective working relationships with all levels of an organization that reflects a broad range of experiences and perspective
• Knowledge of state and federal labor laws and regulations
• PHR or SHRM-CP certification preferred
• Solid understanding of the principles of HR management, including but not limited to, confidentiality
• Proficiency in Microsoft Office Suite and ADP Payroll (Workforce Now)
• Strong skills with Microsoft Office Suite including Word, Excel, PowerPoint and Outlook
• Significant experience with ADP Payroll, specifically Workforce Now
• Strong organizational skills and attention to detail
• Self-starter who enjoys a fast-paced environment and can readily adjust to shifting priorities

Essential Skills and Experience:

• Ability to manage multiple critical projects simultaneously.
• Proficient in computer applications such as spreadsheets, word processing, database management, and communication tools.
• Effective verbal and written communication skills across all organizational levels.
• Capability to gather information and distill it into concise executive summaries
• Proven Mediation and conflict resolution skills
• Experience in Payroll processing
• 401(k) administration
• Knowledge of federal and state labor regulations
• Understanding of processes and procedures related to employee benefit management
• Strong Presentation skills

Reporting to this position: None

Closely coordinates and interacts with Director of HR, Department Heads and global HR staff.