Job Description

Come join our Young Mazda of Idaho Falls team! We’re growing again, and we’re looking for Rockstar Service Advisors. If you want to work for one of Idaho's Top Awarded Automotive Group, apply today and work at our new Young Mazda dealership in Idaho Falls. The Young Automotive Group provides and pays for all the training you need to reach your full potential. This is not a job, it’s a chance to work hard, have fun, and choose the career you’ve always dreamed about.
Things you should know about the Young Automotive Group:

• We’ve been ranked as one of “Utah’s Top 10 Companies to Work For” every year since 2014.
• We’re one of Utah’s 50 Fastest Growing companies, with no plans of slowing down.
• We give back to our communities in a big way through our Foundation, Young Caring for Our Young, we have donated over 5 million dollars so far, and we put on over 30 free family events each year. We care about our communities and want to make a difference.
• We have 30 different dealerships, and more on the way.
• We offer performance based compensation plans with unlimited earning potential.
• We have a great culture that is employee and customer service centered.
• There are excellent opportunities for advancement in such a dynamic group.

For more info on why we are a great place to work, check out our video: https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be

Benefits

• In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
• Paid Time Off up to 3 weeks per year
• Health
• Dental
• Life
• Disability
• Pre Paid Legal at competitive rates
• Employer Paid Health Savings Account Deposits (Paid monthly)
• 401k retirement plan with generous employer match (Paid twice monthly)
• Employee and family pricing at all dealerships throughout the group
• Paid training and Individual Professional Development Plans
• Excellent opportunities for advancement!
  We are known as an employee and customer centered business and we're proud of the culture we have here.
  You'll LOVE working here - It pays to…Think Young!

Responsibilities

• Schedules service appointments and obtains customer and vehicle data prior to arrival
• Writes up customer’s vehicle problems accurately and clearly on repair orders
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications
• Refers to service history - inspects vehicle - and recommends additional needed service
• Provides a complete and accurate written cost estimate for labor and parts
• Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time
• Explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed
• Keeps service department forms - menus and pricing guides up-to-date
• Explains completed work and all charges to customers
• Implements a quality control process to eliminate comebacks
• Handles telephone inquiries regarding appointments and work in process

Qualifications

• Two years related dealership experience and/or training preferred
• Clean driving record
• Able to pass background check and drug screen
• History of solid and successful employment
• Exceptional customer service skills
• Career minded and goal oriented