Bilingual ELL (English Language Learning) Program Coordinator

YWCA Mission Statement

YWCA Rock County is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

Job Summary

The goal of the Community Immigrant and Refugee Services Program is to build a community where people have access to the necessary basic resources. Our commitment is to serve, help and inform the community with the most recent changes in immigration law and general topics so they know their legal rights and options of relief.

The Adult ELL Coordinator is responsible for coordinating YWCA Rock County English Language Learning opportunities. The ELL Coordinator will support adult learners and volunteer teachers as well as work with community partners.

Major Responsibilities

• Manage ELL program logistics.
• Create program schedule.
• Coordinate with community partners to maintain appropriate space for classes.

• Recruit adult learners.
• Conduct learner registration.
• Help learners complete registration forms.
• Administer placement tests for new learners.
• Offer community and educational referrals, as needed.

• Recruit volunteer teachers.
• Onboard volunteer teachers.
• Review volunteer applications.
• Orient new volunteers to program policies.
• Provide training to new volunteer teachers.
• Provide ongoing support and instructional materials to active volunteer teachers.
• Be available to answer questions and help volunteers manage situations as they arrive.

• Maintain program records.
• Store learner registration forms and assessment records.
• Store tutor applications.
• Collect, record, and maintain program data, including:
• Instructional hours
• Volunteer hours
• Learner attendance

• Evaluate programming.
• Assess learner progress throughout the program year.
• Collect tutor and learner feedback.
• Continually assess community partnerships and areas for growth.

• Teach community based, multi-level ELL classes, as needed.

YWCA is committed to recognizing and valuing diversity and strives to create a work place in which diversity is intentionally developed and celebrated. YWCA will not accept any intolerant or discriminatory behavior – especially that related to race, color, national origin, citizenship, religion, pregnancy, gender, sexual orientation, gender identity, disability, genetic information, military status, political belief or any additional characteristic protected by applicable law.

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job descriptions represent a general outline of job responsibilities and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and, therefore, their descriptions may not reflect the precise nature of the position at a given point of time

Supervisor

Community Immigrant and Refugee Services Specialist

Hours

Morning and Evening Hours, maximum of approximately 25 hours per week, hours fluctuate based on ELL curriculum. No scheduled hours in June and under 25 hours per week scheduled in May, July and August.

Compensation

NON-EXEMPT. 0.50 FTE. Hourly with part time benefits

YWCA Rock Cause-Driven Leadership Competencies:

• Community: Demonstrates a commitment to improving lives and securing futures with themselves and others. Effectively communicates the benefits and impact of YWCA efforts. Ensures community engagement. Ensures the voices of the community are heard.
• Values: Models and teaches YWCA values. Reinforces YWCA values within the organization and the community. Incorporates values into the organization’s vision and strategies.
• Diversity, Equity, Inclusion: Develops strategies to ensure staff and volunteers reflect the community. Champions inclusion activities, strategies and initiatives. Develops and implements intentional systems of DEI throughout the organization.
• Relationships: Builds relationships to create community. Builds and nurtures strategic relationships to enhance support for the YWCA. Develops relationships with influential leaders to impact and strengthen the community.
• Communication: Demonstrates active listening. Seeks to understand, asks questions. Communicates to obtain buy-in and support of YWCA goals. Communicates to engage and inspire people within and outside the YWCA
• Developing Others: Provides others with feedback, coaching, guidance and support. Provides. tools and resources for the development of others. Ensures that a talent management system is in place and executed effectively.
• Decision Making: Provides others with frameworks for making decisions. Integrates multiple thinking processes to make decisions. Possesses penetrating insight and strong strategic and critical thinking skills.
• Innovation: Involves the community and seeks input in the development of policies, programs and activities. Invests resources in well-designed innovation initiatives.
• Project Management: Develops plans and manages best practices through engagement of team. Ensures executions of plans. Creates a structure to deliver organization-wide results to achieve objectives.
• Finance: Effectively creates and manages budgets. Develops and implements stewardship strategies.
• Quality Results: Holds staff accountable or high- quality results using a formal process to measure progress. Assigns clear accountability and ensures continuous improvement. Determines benchmarks and ensures appropriate leadership to meet objectives.
• Self-Development: Shares new insights. Fosters a learning environment embracing diverse abilities and approaches. Creates a learning organization.
• Flexibility: Creates positivity in self and fosters it in others to support change. Partners to create positive change in the community.

Qualifications

• Minimum 1-3 years of work experience working with immigrants and/or English language learners
• Minimum 1-3 years experiences with program management and/or training
• Bilingual in Spanish/English; verbal and written form.
• Detail-oriented with good communication, problem solving, and time management skills.
• Ability to develop a team approach with staff, volunteers and community partners.
• Strong interpersonal and communication skills required.
• Experience working with culturally and economically diverse populations.
• Ability to be self-directed and flexible in a dynamic work environment
• Creative problem solving skills
• Ability to work effectively in a multilingual and multicultural environment
• Proven ability to effectively manage concurrent tasks and prioritize
• Strong organizational and record keeping skills