Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare through our Global Support Centers. Through inclusivity, we share a singular vision to deliver world-class measurable upside results to our customers. It takes a village come join ours!

Description:

Data Center Engineer experience required.

Job Summary

• Under direct supervision, participates in research, design, installation, integration, support and optimization of a variety of technologies as a part of the information technology infrastructure and applications environment.
• Performs work on new project installations, system/infrastructure upgrades, and system/infrastructure performance management.
• Contributes to process and system support documentation.
• Competent to work with systems and infrastructure within a diverse technology portfolio, but at times requires guidance from others.

Essential Functions

• Under direct supervision, works with customer specifications and budgets to develop both critical and non critical systems that are a part of the client's technology infrastructure.
• Assists in technical risk assessment of system readiness for operational turnover. Works with a team to research emerging technologies, standards and system trends that align with customer requirements and Information Services (IS) architectural standards related to assigned projects, support responsibilities or strategic initiatives.
• Contributes to project planning and execution, related to system integration, testing and implementation. Participates in the design of solutions that can be operationally implemented and supported within current organizational structures or assists in defining new operational and support structures. As a project team member, responsible for assigned project tasks, as well as schedules, change control and project-related status reports. Works with team members, as required, to ensure successful delivery of assigned specific project tasks.
• Participates in the operational support for assigned systems, including the creation of written support documentation, and facilitates knowledge transfer between teams and individuals involved in support.
• Responsible for assisting in the resolution of implementation and support issues, and collaborates with support teams to troubleshoot and resolve escalated incidents and problems, using established IS procedures for problem and situation management. Participates in the creation of relevant technical and support documentation.
• Maintains knowledge of end user devices and integration with equipment, networking concepts (such as TCP\IP, WINS, DNS, DHCP), Windows Server and Desktop platforms, Enterprise Directories, storage subsystems and relational databases.
• Looks for opportunities to learn from more experienced Systems Engineers.

Qualifications

• Required Associate's Degree or equivalent /Technical school or equivalent
• Preferred Bachelor's Degree or equivalent
• 2 years of experience typically gained through skills/knowledge/abilities in the field Preferred
• Experience in systems engineering, including the implementation and support of system and infrastructure services Preferred

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