7 Sr. Manager, Site Reliability Jobs in Louisville, KY
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Sr. Manager, Site Reliability
$132k-162k (estimate)
Full Time | Restaurants & Catering Services
6 Days Ago
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YUM! Brands, Inc. is Hiring a Sr. Manager, Site Reliability Near Louisville, KY
Job DescriptionAs the Sr. Manager, Site Reliability Engineering – People Systems, you will be instrumental in leading our technical operations, focusing on our Yum! People Systems, Oracle HCM Cloud and LearnNow!. This leadership role involves overseeing the design, deployment, and management of customer-facing infrastructure, applications, and services, ensuring they meet enterprise-grade SLA standards. You will lead a team responsible for the ongoing enhancement of our DevOps and operational and technical support operations, delivering high system performance and stability while driving innovation.
Salary Range: $160,800 to $260,600 annually bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.Responsibilities
Our mission at Yum! is to build the world’s most loved, trusted and fastest growing restaurant brands. KFC, Pizza Hut, Taco Bell and The Habit Burger Grill continue to thrive as relevant, distinctive and easy to access global brands, with over seven new restaurants opening per day on average.
But it’s not about where we are – it’s about where we are going. We are using technology to create competitive advantages and drive unit economics for our 50,000 restaurants around the world, all designed to make it easier for customers to order the chicken, pizza, tacos and burgers they crave in our more than 150 countries and territories.
We do this work while caring for our people and our communities. In 2019, Yum! Brands was named to the Dow Jones Sustainability North America Index; the following year, the company ranked among the top 100 Best Corporate Citizens by 3BL Media. And in 2020, we committed $100 million over the next five years to unlock opportunity and fight inequality.
Yum! is a place where all employees can be themselves, make a difference and have fun. Our unique culture is built around our values of believing in our people, trusting in their positive intentions, encouraging ideas from everyone and recognizing wins — both big and small.
For those who join the world’s largest restaurant company, growth opportunities are endless.
Salary Range: $160,800 to $260,600 annually bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.Responsibilities
- Technical Architecture and System Management:
- Design, deploy, and configure various customer-facing infrastructures, applications, and services.
- Design and manage cloud infrastructure and services to meet and exceed enterprise-grade SLA standards.
- Create and deploy scalable monitoring systems to support a rapidly expanding global infrastructure.
- Operational Excellence and Incident Management:
- Lead the resolution of customer escalations and prevent recurrence of incidents by developing robust processes, procedures, and automations.
- Monitor, diagnose, and resolve critical production issues, including outside of business hours, ensuring minimal impact on business continuity.
- Collaborate with the People Systems scrum teams to identify and prioritize problems to add to their backlogs.
- Documentation and Continuous Improvement:
- Write, augment, and maintain comprehensive production documentation, ensuring clarity and accessibility for internal use.
- Promote a culture of continuous improvement by implementing state-of-the-art practices and technologies to enhance operational efficiency and system resilience.
- Continuously improve support practices to minimize the need to involve resources from the People Systems scrum teams.
- Leadership and Strategic Oversight:
- Manage a diverse team of DevOps engineers and support specialists (including remote and offshore), fostering an environment of high performance and innovation.
- Manager a team of first and second level payroll and benefits support specialists.
- Collaborate with senior executives and other department leaders to align technical strategies with broader organizational goals.
- Serve as a key decision-maker in strategic planning and execution, influencing technological advancements and operational improvements.
- Extensive leadership experience in DevOps, IT operations, or system support, preferably within a large-scale enterprise environment.
- Expertise in managing complex cloud platforms such as AWS, Azure, or Google Cloud; additional experience with Oracle Infrastructure Cloud is highly desirable.
- Proven ability to lead teams through significant technical challenges and deliver high-quality solutions.
- Strong strategic planning, problem-solving, and executive communication skills.
Our mission at Yum! is to build the world’s most loved, trusted and fastest growing restaurant brands. KFC, Pizza Hut, Taco Bell and The Habit Burger Grill continue to thrive as relevant, distinctive and easy to access global brands, with over seven new restaurants opening per day on average.
But it’s not about where we are – it’s about where we are going. We are using technology to create competitive advantages and drive unit economics for our 50,000 restaurants around the world, all designed to make it easier for customers to order the chicken, pizza, tacos and burgers they crave in our more than 150 countries and territories.
We do this work while caring for our people and our communities. In 2019, Yum! Brands was named to the Dow Jones Sustainability North America Index; the following year, the company ranked among the top 100 Best Corporate Citizens by 3BL Media. And in 2020, we committed $100 million over the next five years to unlock opportunity and fight inequality.
Yum! is a place where all employees can be themselves, make a difference and have fun. Our unique culture is built around our values of believing in our people, trusting in their positive intentions, encouraging ideas from everyone and recognizing wins — both big and small.
For those who join the world’s largest restaurant company, growth opportunities are endless.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Restaurants & Catering Services
SALARY
$132k-162k (estimate)
POST DATE
09/11/2024
EXPIRATION DATE
09/12/2024
HEADQUARTERS
EL CAJON, CA
SIZE
15,000 - 50,000
CEO
CALLIE KNUTSON
REVENUE
$5B - $10B
INDUSTRY
Restaurants & Catering Services
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