PURPOSE

Provide case management to individuals experiencing homelessness in Ontario County

Job Duties

• Provide case management services and service coordination to individuals and families who come to Ontario County Department of Human Services for housing assistance.
• Conduct screening for resource eligibility.
• Assist individuals and households in developing/identifying/evaluating and revising a service plan, milestones, and short and long-term goals.
• Identify, maintain, and distribute resources.
• Communicate and case conference regularly with Department of Human Services Examiners, Ontario County and YWCA leadership and partners
• Link residents to appropriate services and activities within Ontario County, including employment and training services, legal assistance, substance abuse programs, housing, mental health, childcare and other appropriate services. Serve as liaison between YWCA and other social agencies, landlords and community resources.
• Maintain accurate up-to-date electronic records, reports and billings. Monitor and follow up on participants progress towards meeting goals.
• Establish transportation or assist in transporting participants to essential appointments.
• Demonstrates understanding of and sensitivity to cultural differences.
• Demonstrates compliance with all appropriate HIPAA Privacy and Security Standards as defined by the Federal and State law and Ontario County Department of Human Services and YWCA of Rochester and Monroe County.
• Perform other duties as requested.

RELEVANT BACKGROUND

Experience and Education Qualifications

• Associates in Social Work, Psychology or Human Services with equivalent experience.
• Two (2) years’ experience in crisis intervention, trauma-informed care, service coordination or lived experience.

Additional Requirements

• Must possess a valid NYSDL and have access to a vehicle.

At YWCA of Rochester & Monroe County, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an Equal Opportunity Employer, we stay true to our mission by ensuring that our place can be anyone’s place.