Director – Human Resources

As we like to say, “We’re not new to it, but we are true to it.”

Founded in 1929, the YWCA White Plains & Central Westchester has been at the forefront of change for women and people of color.

We are dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

Our work focuses on three signature areas:

Empowerment & Economic Advancement: We work to address the unique needs of those living in poverty and strive for outcomes that increase emotional and economic self-sufficiency. We provide women with economic empowerment programs annually with our GEMS, Women’s Residence, Childcare Programs, and more. YWCA also has an ongoing commitment – truly, a mandate of our mission – to provide leadership development opportunities to women and girls.

Health & Wellness: We provide over 7,500 women and families with health and wellness programs annually with our Aquatics Programs, Gymnastics Programs, Courthouse and Supervised Visitation Programs, Services for People with Developmental Disabilities, Health Resources and more.

Racial Justice: YWCA’s approach to racial justice goes beyond changing hearts and minds. We strive to transform communities, systems, and public policy.

For more than 90 years, our YWCA has been making a difference in the lives of women, children and families in White Plains and Westchester.

Our mission is real, genuine, and authentically pursued by the entire staff. We are positioned for IMPACT!

If this sounds interesting to you…keep reading!

The Director of Human Resources will help drive the implementation of the organization’s strategic goals by leading and developing plans for staff recruitment and retention, organizational culture, and leadership and professional development, and ensuring efficient administrative HR functions and HR workflows. The Director will have specific experience in regulatory compliance, health and other employee benefits, insurance policies and payroll administration, and will create, review, and update all core human resource documents. This position reports to the CEO and is a member of the Senior Leadership Team.

Key Responsibilities:

HR Operations & Employee Relations

• Effectively manage HR team and oversee all HR operations: talent acquisition, data integration with payroll, applicant tracking systems, and employee records to ensure accuracy and overall operational effectiveness.
• Provide HR benchmarking and prepare reports as needed to support human capital data trends.
• Function as a business partner to influence and drive continuous improvement in the effectiveness and efficiency of people management practices.
• Lead efforts to positively impact the employee experience and life cycle, including developing an employee-oriented company culture that champions collaboration, inclusion, career progression, teamwork, and recognition of exceptional performance; Provide advice and risk mitigation strategies for complex employee issues and concerns (both individual and collective).
• Oversee and benchmark critical HR functions such as: compensation, policies, growing trends, talent acquisition success, and employee benefits
• Collaborating with the CEO to ensure a competitive compensation structure that complies with Federal, State, and Local laws.
• Conducts investigations when employee complaints or concerns are brought forth. Reviews employee appeals through the company complaint procedure. Monitors, advises, and coaches managers and supervisors in the progressive discipline system of the company. Monitors the implementation of a performance improvement process with non-performing employees.
• Conduct and oversee the performance evaluation process for the organization.
• Oversee and support all recruitment and retention efforts.
• Assist employees and supervisors with questions and workplace problems and managing employee relations and conflict resolution.
• Represents the Organization before external agencies such as the EEOC, Department of Labor, Human Relations Commission, State Unemployment Commission, etc. in matters regarding charges of discrimination or unfair labor practices.
• Ensures diversity, equity, and inclusion in all HR related processes. Develops equitable recruitment and development strategies to encourage a diverse and talented workforce.

Benefits Administration

• Oversee and implement the benefit communication plan, enrollment, and administration activities, and facilitate the day-to-day help requests of the staff.
• Manage relationships with benefit brokers and function as a liaison between employees and benefit providers to resolve problems and ensure effective utilization of plans.
• Monitor new hires, status changes, and terminations as they pertain to benefit eligibility.
• Serve as administrator for the Y retirement fund (YWCARF) and the 403b plan.
• Overseeing enrollment and assisting in the preparation of the 5500 for 403B and Health and Welfare Plans
• Coordinate research efforts for CEO to make recommendations for renewals of Health, Dental, Vision plans.
• Support CEO in reviewing contracts and summary plan descriptions to ensure accuracy and compliance.
• Liaise with audit teams on issues related to HR, staffing, payroll, and benefits.

Payroll

• Liaise with finance and payroll operations to oversee and serve as backup to the administration of the payroll
• Audit pay for employees and accrual benefits for new hires, terminations, and/or other separation including vacation accrual, bonus payouts, and any other payroll adjustments.

Policy and Compliance

• Ensure the Policy Guide and Employee Handbook are current and updated with policies that meet the needs of the organization while ensuring compliance with state and federal laws.
• Oversee the interview and new hire process and orientations, ensure compliance with onboarding based on company and legal requirements.
• Conducting the mandated annual Preventing Sexual Harassment training process.
• Remain current with employment laws and regulations, and complying with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA).
• Manage annual certificate renewals (liability insurance, worker’s comp, & disability), and supporting insurance issues related to programs (field trip certificates of insurance), across each program, summer programming, trips & special events and as needed for grants.
• Work closely with senior program directors to ensure compliance with all staff background check and clearance requirements per funder contracts.

Essential Experience:

• Bachelor’s degree required in business, human resources, or related field.
• Master’s degree preferred.
• Minimum of 10 years of experience.

Licensing and/or Certifications: PHR, SPHR, or other Certification is a plus

Key Attributes:

• Knowledge of benefits and compensation programs, unemployment and labor laws, and record retention best practices
• Strong work ethic and professional values
• Strong interpersonal, presentation, and communication skills (verbal and written)
• Self-motivated, able to work well independently and take initiative
• Ability to collaborate with a multidisciplinary team
• Fiercely detail-oriented with ability to prioritize short-term needs with long-term planning.
• Desire to learn and grow as part of an expanding organization
• Team player with a flexible, creative, and analytical approach to problem solving.
• Experience in building and fostering an inclusive organizational culture
• Flexible, organized, and dependable with excellent problem-solving skills
• Able to manage multiple competing priorities and proven ability to meet deadlines

The Last Word…

The YWCA White Plains & Central Westchester is a dynamic organization whose mission is to eliminate racism and empower women. Each week over 4,000 women, children and their families are served through our childcare, nursery school, after-school, summer camp, athletic and mission-based programs. In addition, the YWCA provides a home for 193 low-income women at our Residence.

· Job Type: Full-time (35hrs/wk.)

· Pay: $70k - $90k

· Benefits: We offer a competitive medical plan to all Full-Time employees

· Employment Classification: Exempt

· Schedule: Determined by Supervisor and Organizational Need

The YWCA White Plains & Central Westchester is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Experience:

• Human Resources: 10 years (Preferred)

License/Certification:

• Professional In Human Resources (Preferred)

Ability to Commute:

• White Plains, NY (Required)

Ability to Relocate:

• White Plains, NY: Relocate before starting work (Required)

Work Location: In person