Quality Assurance Coordinator

Job Summary

The Quality Assurance Coordinator is responsible for providing proactive support of food safety compliance within the Company. This role will also be responsible for reviewing and maintaining technical and regulatory information pertaining to the GFSI standards. The Quality Assurance Coordinator will ensure that the organization complies with regulatory requirements of USDA, FDA, State and local authorities.

Job Duties

• Conduct walkthroughs of the operating unit
• Checks equipment accuracy through calibrations
• Provide technical and regulatory support for major programs and projects
• Assist with internal quality audit functions and ensure effectiveness of the corrective and preventive action process within the framework of the company’s Quality Management System
• Attend site leadership meetings to drive continuous improvement in: sanitation, food safety, quality, and preventative maintenance.
• Assist with documentation and record keeping
• Execute corporate food safety compliance strategies, policies, and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities
• Ensure compliance with applicable food safety regulatory requirements (Federal, State/Provincial and, Local)
• Maintain effective working relationships with regulatory authorities, industry trade groups, suppliers, owned companies, internal stakeholders, and customers
• Serve as the backup recall contact managing the product recall process to ensure timely communication with customers and execution of product recalls and completion of related documentation
• Assist with audits for GFSI, customer audits, and other 3rd party audits.
• Assist with warehouse tours to guests, customers, and vendors
• Follow-up promptly and thoroughly on food safety complaints from customers.
• Monitor regulatory activities and manage compliance with GFSI certification and FSMA
• Deliver program training for all associates and supervisors with direct Food Safety program responsibilities
• Performs all other duties as assigned

Education

• High School Diploma or Equivalent (GED) is required
• Bachelor’s degree in Food Science, Food Technology, Animal Science, or Supply Chain/Operations from a four-year college preferred
• Hazard Analysis and Critical Control Point (HACCP) training preferred
• PCQI certification preferred (must be able to obtain with company training)

Experience

• One year of relevant experience in Distribution Center Food Service Operations, Food Safety & Quality Assurance, Research & Development, Food Production/Operations, Supply Chain, or related discipline preferred
• Knowledge of regulatory compliance desired
• Understanding of Food Safety regulations, laws, and best practices including those from FDA, USDA, and other state/provincial/ local entities helpful
• Basic knowledge of food microbiology, food safety, and food defense helpful

Skills

• Must be comfortable working independently and with a team
• Needs a high level of integrity and accountability, specifically the ability to speak and act with complete honesty and trustworthiness
• Must demonstrate desire to learn
• Must be flexible and adaptable to adjust quickly to new circumstances
• Demonstrates high energy and thrives on solving complex challenges
• Ability to handle multiple assignments simultaneously, often with competing priorities
• Demonstrates exceptional listening, communication, relationship building, and influencing skills

Physical Requirements

• Must be able to sit for long periods of time performing administration duties
• Must be able to perform a variety of physical activities (stand / walk / bend / squat / stoop / kneel) on a regular basis when performing audits, inspections, and tours.

Travel Requirements

Overnight travel will occasionally be required.

Benefits

• Immediate: Eligible for Paid holidays
• 30 days: Discounted product rates
• 60 days: Medical, Dental, Vision and Life insurance eligibility, 2 PTO days
• 90 days: Eligible to contribute to 401k plan
• 180 days: 2 PTO days
• 1 year: 401k match eligibility, 8 PTO days, company paid Short-Term Disability

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Experience:

• HACCP: 5 years (Required)

Work Location: In person