Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with eight locations in Southern California. At Zankou, we provide a unique and wholesome Mediterranean experience through the continuous improvement of our people, our food, and our systems. We live this philosophy with two key goals in mind: team member development and customer elation.

**RESPONSIBILITIES:**

* Greets all customers in a friendly, helpful and timely manner.

* Take customer orders

* Offers information and suggestions about our menu to the customer

* After the customer is done ordering repeat the order to the customer

* When giving customer their order please repeat the order and show them their meal

* When in the dining area greet and assist customers

* Follows up with customers to make sure needs are being met

* Acknowledges waiting customers frustrations during periods of high volume or an unexpected rush, taking care of the situation

* Ensures team members are following all food safety and work safety guidelines

* Ensures product is being prepared, served, and stored to company standard; following all food safety regulations (FIFO)

* Understands and follows all food safety requirements and work safety requirements

* Directs team members on shift to follow all cash management and cash register policies

* Directs team members to complete tasks when appropriate and according to GM instructions

* Performs Travel Paths.

* Executes store operations during scheduled shifts; organizes opening and closing duties as assigned.

* Provides ongoing coaching to store team. Identifies when processes and actions are consistent/inconsistent with restaurant expectations and standards and coach/praise in the moment.

* Orders and receives deliveries. Ensures that the processing requirements of each meat product and the processing requirements for produce are being adhered to

* Gives breaks as necessary, when appropriate, and according to labor law guidelines.

* Floor Control (aces in their places)

* Planning weekly schedule & scheduling training

* Prepares daily administrative paperwork which may include all aspects of cash reconciliations, daily/monthly inventories, store schedules, and weekly payrolls.

* Completes workers compensation documents, Invoice processing and processes mail in a timely manner

**SKILLS & EXPECTATIONS INCLUDE BUT NOT LIMITED TO:**

* Food Safety/Sanitation requirements. Food handler certificate.Friendly and positive attitude. Willingness to adapt to a changing and growing environment.

* Strong communication skills.

* Ability to coach, train, develop, delegate and follow up

* Strong interpersonal skills

* Organizational skills, time management skills, and attention to detail.

* Ability to be organized in a changing environment.

* Complies with basic labor law requirements related to rest period/meal period application

* Ability to deal with both liability issues and Workers Comp issues correctly

* Strong understanding of labor law guidelines

* Understands the interviewing, hiring, and termination processes

* Reaches, bends, squats and frequently lifts and/or moves up to 50lbs

* Mobility required during the entire shift

**Benefits:**

* Fun and challenging work environment with opportunities for growth!

* Medical, dental and vision insurance plans *(applicable to full-time Team Members)*

* Paid vacation

* Discounted meals

* Flexible schedules

Company : Zankou Chicken

Position : Assistant Manager

Status : Full Time

Shift : First (Day), Second (Afternoon)

Req # : 6569252

Date Posted : November 18, 2021

Location : 1415 E Colorado St, Glendale, US, CA, 91205

Job Category : Restaurant