Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

This position is virtual and can be located anywhere in the Continental US

• Provision new equipment to include "greenfield" route builds, and network augments.
• Install equipment required to install and test new services including SONET SDH, Fiber Channel GbE, and others.
• Communicate with internal and external customers, as well as assist other technicians with troubleshooting and technical questions regarding circuit operation and installation.
• Communicate with internal and external customers to solve complex network issues.
• Maintain and follow documented guidelines for upgrading, implementing, and removing facilities within a transport network.
• Partner with the other teams within the Network Control Center (NCC) to monitor the proper operation of networkQualifications
• 4 years telecommunications experience with a deep understanding of SONET, SDH, and DWDM Networks. NOC environment experience favorable.
• Fundamental understanding of all protocols provisioned (GbE, SONET, Fiber Channel, and others)
• Knowledge of equipment commissioning and provisioning across multiple platforms.
• Expertise with the following vendor equipment:
  • Fuji (7420, 7120, 4500, 4100)
  • Infinera (DTNX, DTC,ATC, MTC, TNX)
  • Ciena (6500, 5200, 4200, 3500, CPL)
  • Ciena (formerly Cyan) (Z77,Z33,Z22)
  • Cisco (15600,15454,15310)
  • Nokia 1830
  • Ekinops
  • Huawei
• Familiarity with the following systems preferable:
  • Netcool
  • Salesforce
  • Metasolv
• Strong interpersonal skills to support management, negotiation, and problem-solving functions of this role.
• Excellent judgment and discretion; ability to handle multiple priorities simultaneously and meet deadlines in high pressure scenarios.
• Must be able to work independently and productively with minimal supervision.

Base Hourly Rate: $31.25 - $41.25 commensurate with experience.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.