Receptionist/Administrative Assistant at Upscale Dog Spa

Company: At our upscale dog spa, we're dedicated to pampering every pooch that walks through our doors. From unique creative grooming to breed patterns and hand scissor styles, we strive to provide the highest quality grooming experience while ensuring each furry friend feels relaxed and stress-free. Our team is passionate about dogs and committed to delivering exceptional customer service to our discerning clientele.

Responsibilities:

• Provide outstanding customer service and client relations to ensure a positive experience for every customer and their furry companions.
• Manage scheduling of dog grooming appointments, ensuring efficient allocation of resources and meeting client preferences.
• Greet and check dogs in and out of the spa, maintaining accurate records of services provided.
• Maintain a clean, organized, and welcoming environment for both clients and their furry friends.
• Assist the grooming team with miscellaneous tasks to ensure smooth operations and a thriving work environment.

Requirements:

• Excellent communication and customer service skills, with a friendly and professional demeanor.
• Ability to build and maintain relationships with recurring clientele, ensuring their needs and preferences are understood and met.
• Previous experience working at the front desk in a grooming salon or similar scheduling environment preferred.
• Knowledge of dogs or grooming practices is advantageous.
• Ability to work collaboratively as part of a team in a positive and supportive environment.
• Strong multitasking skills to handle various responsibilities efficiently.
• Reliability and dependability to consistently fulfill job duties and commitments.
• Experience working in a front desk or office setting.
• Proficiency in computerized systems and software applications.
• Strong project coordination abilities.
• Knowledge of event planning processes.
• Familiarity with general office procedures.
• Ability to assist in personal assistant duties.
• Proficient in transcribing information accurately.
• Skilled in data entry tasks.
• Familiarity with phone systems for handling calls efficiently
• Ability to upsell services

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for advancement and professional development within a growing company.
• Discounts on grooming services for your own furry friends.
• A fun and supportive work environment with a passionate team of dog lovers.

If you're passionate about dogs, dedicated to providing exceptional customer service, and thrive in a fast-paced, team-oriented environment, we'd love to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you'd be a great fit for our team

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Asheville, NC 28804 (Required)

Ability to Relocate:

• Asheville, NC 28804: Relocate before starting work (Required)

Work Location: In person