A strong collaborator with a positive attitude and a bias for action, who can work effectively in a team environment.

• A problem solver with strong interpersonal skills and the ability to interact with all levels of an organization.
• Able to apply both technical knowledge and logic for troubleshooting.
• Organized and detail-oriented with excellent time management skills.
• Excellent analytical and prioritization skills, with a data-driven approach to decision-making.
• Quality-focused mindset with a commitment to delivering outstanding work and exceeding expectations.
• Manage a backlog of incoming operations tasks, prioritize tasks, and ensure timely completion.
• Ensure delivery of all essential operational items for online partnerships such as coupons, partner onboarding & approvals, transaction queries, and more
• Investigate root cause and impact for technical outages, escalate to engineering teams for resolution, and communicate update and result with stakeholders
• Collaborate with business operation and account management team to maintain and implement global operational processes
• Provide training and support to the team to ensure they are equipped to carry out their roles effectively.
• Manage all aspects of partner onboarding, campaign setup and launch
• Participate in projects and initiatives aimed at improving operational performance and enhancing customer satisfaction
• Adapt to business and partnership needs
• Develop and maintain strong relationships with partners, stakeholders, and other teams within the company.
• Advanced knowledge of Excel for data analysis and reporting.
• 3-6 years of B2B marketing experience with a track record of delivering high-quality results.